Loan Servicing Specialist I - Heartland Bank and Trust Company

Text "2096" to (309) 322-9911 to apply.

Wage Range: Min: $17.00, Mid: $20.35, Max: $23.70

A Brief Overview

The Loan Servicing Specialist services the bank's loan portfolio and follows established lending policies and procedures. This role involves mastering loan input and routine loan maintenance. The Loan Servicing Specialist is a multi-functional, customer-oriented individual who relies on instructions and pre-established procedures to perform the functions of this job. The Loan Servicing Specialist reports to the department supervisor.

What you will do

• Input data entry of new loans bookings, loan disbursing, loan file maintenance, and servicing of all loan types on the Bank's core system
• Review data input for accuracy and completeness
• Process daily functions of all loan records including loan payments, construction draws, advances, participation payments and payoff requests
• Answer incoming customer calls with enthusiasm and professionalism
• Communicate questions about documents or loan data
• Monitor Loan Input email account
• Process daily mail pick-ups and drop-offs
• Adhere to Bank policies and procedures as well as industry regulations
• Perform other duties as assigned by the Loan Servicing Supervisor, Loan Servicing Manager, or Loan Operations Manager
• Assist other co-workers and willingly cross-train in other areas as needed

Other Qualifications/Requirements

• Associate’s Degree and Minimum 2 Years Retail Banking, Loan Servicing Preferred or equivalent combination of education and experience

Who We Are

Heartland Bank and Trust Company is headquartered in Bloomington, Illinois. With 70+ locations throughout Illinois and Eastern Iowa, Heartland continues to grow and is committed to preserving strong ties to our communities, customers, employees, and shareholders.

Heartland Bank’s mission is to “create value for the customer, earn a profit for the Bank, and have fun doing it!” At Heartland, employees have the opportunity to make a difference every day.

What We Offer

At Heartland Bank, we offer a competitive benefits package to provide you with peace of mind. Click here to learn more about what benefits we have to offer.

Physical Demands????

• Regularly: Sitting, Feeling/Touching, Talking, Hearing, Vision - close peripheral, depth
• Frequently: Standing, Walking, Grasping/Reaching - with arms and hands, Repetitive Motions
• Occasionally: Climbing and/or Balancing, Stooping, Kneeling, Crouching, and/or Crawling, Lifting (30 lbs.)

Equal Opportunities and Accommodations Statement

Heartland Bank is deeply committed to creating a workplace where inclusion is not only valued but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, disability, age, or any other non-merit based or legally protected grounds.

Salary Disclaimer

The salary range represents the range of possible compensation at the time of posting. Heartland Bank considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, key skills, and internal equity.

The salary range minimum, midpoint, and maximum listed above represent a full range of career compensation growth over time in this position and pay grade. Starting pay typically starts between minimum and midpoint upon hire. The Bank offers compensation growth opportunities within its career architecture.