Level 3 Technician - Compucom Staffing
Chandler, AZ
About the Job
At CompucomStaffing, you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.
Our client has a brand new opportunity for a qualified Level 3 Technician to join their team onsite in Chandler, AZ.
Our client has a brand new opportunity for a qualified Level 3 Technician to join their team onsite in Chandler, AZ.
WinClient Touch Services Tech L3
As a WinClient Touch Services Technician, you will be responsible for sustaining factory computing hardware such as WinClient, Remote Operations Center (Windows-based computer) workstations, and factory network components. You will be responsible for troubleshooting and repairing software and hardware issues on the factory computing equipment. Troubleshooting will take place on the system, module, and component level. You will interface with other computing specialists in IT Networks, Windows, GOS Service Desk, and Process Integration (PI) to troubleshoot complex issues as a team. In addition, you will help support parts management, including ordering, forecasting, stocking, and properly disposing of used computing equipment. You must have a strong sense of ownership and be willing to take responsibility for factory sustaining as well as supporting projects. You will need to be able to multi-task and prioritize between multiple factory issues. You will also be responsible for communication with customers, Client technicians, and software/hardware specialists.
Skills needed:
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **CompucomStaffing™ Supports Equal Employment Opportunity** CompucomStaffing™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com.
As a WinClient Touch Services Technician, you will be responsible for sustaining factory computing hardware such as WinClient, Remote Operations Center (Windows-based computer) workstations, and factory network components. You will be responsible for troubleshooting and repairing software and hardware issues on the factory computing equipment. Troubleshooting will take place on the system, module, and component level. You will interface with other computing specialists in IT Networks, Windows, GOS Service Desk, and Process Integration (PI) to troubleshoot complex issues as a team. In addition, you will help support parts management, including ordering, forecasting, stocking, and properly disposing of used computing equipment. You must have a strong sense of ownership and be willing to take responsibility for factory sustaining as well as supporting projects. You will need to be able to multi-task and prioritize between multiple factory issues. You will also be responsible for communication with customers, Client technicians, and software/hardware specialists.
Skills needed:
- 3-5 years technical experience desired.
- Windows imaging.
- Intermediate Windows OS troubleshooting.
- Must be able to lift up to 35 lbs. solo. May be required to walk/sit/stand/crawl/kneel for extended periods.
- Cleanroom experience recommended.
- Must have excellent customer service skills and excellent written/verbal communication skills.
- Requires knowledge of Microsoft suite (Outlook, Excel and Word primarily) and Windows 7, 8 and 10.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **CompucomStaffing™ Supports Equal Employment Opportunity** CompucomStaffing™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com.
Source : Compucom Staffing