Legal Administrative Assistant - Board of Bar Overseers

The Office of Bar Counsel in Massachusetts (OBC) investigates and prosecutes ethical misconduct by Massachusetts attorneys, educates attorneys on the Rules of Professional Conduct, and strives to better the profession.  The OBC is seeking a legal administrative assistant to join our team.

Position Summary

As a legal administrative assistant supporting the attorneys and investigators in the Attorney and Consumer Assistance Program (“ACAP”), the intake unit of the Office of the Bar Counsel, you will work in a fast-paced, but collegial mission-driven work environment.  You will work closely with the ACAP Director to develop workflows that allow you to efficiently process and document the high volume of telephone calls and written correspondence alleging attorney misconduct that ACAP receives each year.  Based upon the initial intake information obtained and researched by you, the ACAP Director will assign complaints to experienced attorneys and investigators who form the ACAP team, and you will provide administrative support to them as needed.  The Legal Administrative Assistant will create, update, and maintain critical electronic records, and interface with other departments as needed.  The position reports to the Director and to the Secretarial Supervisor on administrative matters such as training, coverage schedules, and time-off.

Essential Job Functions*

• Assists ACAP Director in ensuring established workflows are followed and aids ACAP team in meeting deadlines.  Processes and dockets incoming telephone calls and correspondence, as well as outgoing correspondence, using document management system. 
• Using document management system, researches complainants’ and attorneys’ prior contacts with the office, their registration status and their disciplinary history.
• Enters accurate data into electronic document management system.
• Performs online research of court cases.
• Promptly assigns telephone calls and written complaints and correspondence as instructed by the ACAP Director.
• Prepares documents, including letters for mailing, as assigned.  Proofreads prepared materials for correct grammar, spelling, punctuation, format and consistency.
• Scans and photocopies documents and transcribes voicemail messages as needed
• Interfaces where needed for follow up on open action items with all departments of the Board of Bar Overseers.
• Must maintain the confidentiality of the information obtained through work.

All candidates will possess a high school diploma or equivalent and demonstrate competent written and oral communications skills.  All candidates will also demonstrate proficiency with: the ability to work effectively with others; the ability to build rapport within the office as well as with the people and communities served, particularly underrepresented populations; transcription and proofing abilities; and Microsoft Office, including Microsoft Word.

In addition, candidates will maintain commitments to the highest ethical and professional standards, to the advancement of racial justice, and to improving the quality of the bar.

Compensation and Benefits
 
Legal Administrative Assistants (ACAP) are members of the OPEIU, Local 6, AFL-CIO collective bargaining unit, and the salary and benefits are negotiated and set-forth in the collective bargaining agreement.  The starting salary range for the Legal Administrative Assistant (ACAP) role is $59,800.00 – $74,161.00 based on experience.  As a unionized workplace, the BBO respects the rights of its employees under the existing collective bargaining agreement and applicable labor law. 

Applications and Inquiries

The BBO provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, veteran status, disability, or genetics. In addition to federal law requirements, the BBO complies with applicable state and local laws governing nondiscrimination in employment. As a unionized workplace, the BBO respects the rights of its employees under the existing collective bargaining agreement between the BBO and the union that represents them, OPEIU Local 6, AFL-CIO, and applicable labor law.

The BBO and the Office of Bar Counsel are committed to increasing diversity within the legal profession. People from all backgrounds, including those from marginalized communities, are valued in every aspect of our work. Diverse candidates, including veterans and individuals with disabilities are encouraged to apply. Candidates are encouraged to include a statement of diversity, equity, and inclusion within their application materials.

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