Lead Specialist, Sales Enablement - Maximus
Buffalo, NY 14201
About the Job
Maximus is seeking a Lead Specialist, Sales Enablement to join our team! The Federal Services segment's Sales Enablement and Operations Team ensures the Federal Growth & Strategy Team seamlessly adopts and optimally utilizes sales systems, tools, and resources, driving consistent and predictable growth. Reporting to the Senior Director, the Lead Specialist, Sales Enablement supports all aspects of the sales organization, managing the sales lifecycle process, providing sales onboarding, and directing sales-related project initiatives. This is a remote position, preferable in the local DMV area.
Essential Duties and Responsibilities:
- Sales Tools & Processes: Collaborate with market growth and strategy leadership to implement tools and processes that enhance sales effectiveness, including sales methodologies, lead and management knowledge content management, and performance metrics. Analyze and provide insights and recommendations based on Salesforce data to drive sales strategy and business growth. Manage the development and deployment of new sales tools and ensure their adoption across the sales team.
- Process Optimization: Collaborate with sales leadership and stakeholders to direct optimizing sales processes, procedures, and policies. Manage and track record keeping of developing and executing successful enablement programs, content, and integrated sales communications. Lead initiatives to streamline sales workflows and improve efficiency, ensuring alignment with overall business objectives.
- Sales Onboarding & Training: Oversee all sales training programs, from foundational training to continuous learning. Develop and maintain online and instructor-led courses, update recorded trainings, and improve courses based on feedback. Track and analyze training usage and effectiveness. Supervise the onboarding process for new sales hires, ensuring they are equipped with the necessary tools and knowledge to succeed.
- Communications & Collaboration: Act as a liaison between the growth and strategy team and support services (proposals, marketing, operations, technical solutions, finance, contracts) to align activities, tools, and resources. Conduct partnership with sales operations and market growth and strategy team to drive scale and repeatability across the opportunity pipeline. Facilitate regular cross-functional meetings to ensure alignment and address any challenges promptly.
- Technology & Content Management: Manage the internal business development site and organize all sales-related content for easy access. Create content maps, organize data, track analytics, and enhance sales performance. Oversee the maintenance and updating of sales content, ensuring it remains relevant and accessible to the sales team.
- Sales Tools & Processes: Collaborate with market growth and strategy leadership to implement tools and processes that enhance sales effectiveness, including sales methodologies, lead and management knowledge content management, and performance metrics. Analyze and provide insights and recommendations based on Salesforce data to drive sales strategy and business growth. Manage the development and deployment of new sales tools and ensure their adoption across the sales team.
- Process Optimization: Collaborate with sales leadership and stakeholders to direct optimizing sales processes, procedures, and policies. Manage and track record keeping of developing and executing successful enablement programs, content, and integrated sales communications. Lead initiatives to streamline sales workflows and improve efficiency, ensuring alignment with overall business objectives.
- Sales Onboarding & Training: Oversee all sales training programs, from foundational training to continuous learning. Develop and maintain online and instructor-led courses, update recorded trainings, and improve courses based on feedback. Track and analyze training usage and effectiveness. Supervise the onboarding process for new sales hires, ensuring they are equipped with the necessary tools and knowledge to succeed.
- Communications & Collaboration: Act as a liaison between the growth and strategy team and support services (proposals, marketing, operations, technical solutions, finance, contracts) to align activities, tools, and resources. Conduct partnership with sales operations and market growth and strategy team to drive scale and repeatability across the opportunity pipeline. Facilitate regular cross-functional meetings to ensure alignment and address any challenges promptly.
- Technology & Content Management: Manage the internal business development site and organize all sales-related content for easy access. Create content maps, organize data, track analytics, and enhance sales performance. Oversee the maintenance and updating of sales content, ensuring it remains relevant and accessible to the sales team.
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
- At least 5 years of experience in sales enablement, sales operations, marketing, or a related role.
- 2+ years of training and content development experience.
- In-depth knowledge of the Federal government contracting procurement lifecycle.
- Extensive experience with sales processes, including business development, capture, and Federal proposal procedures.
- Proficiency in O365 products, strong desktop publishing skills using MS Word and PowerPoint.
- Familiarity with sales enablement platforms, CRM tools (Salesforce), and data analysis.
Additional Requirements, as per Contract/Client:
- Strong interpersonal skills, capable of interacting with all levels of management, partners, team members, staff, and customers with tact and diplomacy.
- Strategic thinker with a clear business and solution vision, coupled with strong analytical and problem-solving abilities.
- Ability to thrive in a fast-paced, deadline-driven environment.
- Excellent organizational and interpersonal skills.
- Superior written and verbal communication skills for effective interaction with internal clients and stakeholders.
- Capable of working both independently and as part of a team.
- Ability to maintain strict confidentiality and security of proprietary information.
- Innovative mindset with the ability to implement new processes, strategies, or tools.
- Demonstrated experience in sales operations and project management.
- Strong strategic and analytical thinking skills to support the sales team effectively.
- Proven ability to manage multiple projects in a high-growth environment.
- Self-starter with a hands-on approach to achieving organizational growth goals.
- Expertise in managing projects from inception to completion.
- Ability to analyze quantitative and qualitative data from various sources to inform future project initiatives.
- Adaptable, flexible, forward-thinking, and passionate about excellence and high-quality output.
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EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Annual Base Pay Minimum for this Position
$
120,000.00
Annual Base Pay Maximum for this Position
$
140,000.00