Lead Recruiter - The Support Network

About Us

We are a small team of health tech operators who have collectively raised millions of dollars from renowned technology investors, including 8VC, Founders Fund, General Catalyst, Softbank, and many others. As a leadership team, we have built and held pivotal roles at three behavioral health unicorns.

Now, we are targeting the most critical challenge within the $90B behavioral health industry: the overwhelming administrative complexities that devour 40% of the industry’s operating margin. Our mission is clear— to dissolve administrative overhead by building behavioral health’s first AI-native employer.

About the Role

We are seeking a dynamic Full-Cycle Recruiter to join our team and fuel the rapid expansion of The Support Network. With ambitious goals ahead, we need a robust team to achieve them. You will be a motivated individual with early-stage startup experience, eager to build and scale the recruiting process in a fast-paced behavioral health environment. Your role will be pivotal in our multi-year journey to build and grow America’s largest and most technologically advanced behavioral health company.

Responsibilities

• Develop and execute a comprehensive recruitment strategy to attract top talent across various functions, ensuring alignment with our business goals.
• Manage the full recruitment lifecycle, including sourcing, screening, interviewing, hiring, and onboarding candidates.
• Build and maintain a robust talent pipeline through proactive outreach and networking within the behavioral health and tech industries.
• Partner closely with leadership and hiring managers to understand hiring needs and develop job descriptions and specifications.
• Implement and optimize recruiting processes and tools to improve efficiency and candidate experience.
• Ensure a positive candidate experience from initial contact through onboarding.
• Utilize data-driven approaches to track and analyze recruiting metrics, providing insights and recommendations for continuous improvement.

Qualifications

• Bachelor’s degree or equivalent experience in a relevant field.
• 3-5 years of full-cycle recruiting experience. Experience in an early-stage startup environment is required.
• Demonstrated success in building and scaling recruitment functions in fast-paced settings.
• Strong sourcing skills and a proven ability to attract passive candidates.
• Exceptional communication and interpersonal skills, with the ability to build relationships with candidates and internal stakeholders.
• Experience with applicant tracking systems (ATS) and other recruitment tools.
• A self-starter with a high degree of motivation, flexibility, and creativity.
• A willingness to work 5 days a week in our SF-office with a fully in-person team.

Our Culture

At The Support Network, we’re a small team building the first AI-native employer for behavioral health, so we love moving fast and solving problems in real-time. We embrace a Monday-to-Friday in-person culture and work hard to achieve our high growth.