Lead Barista - Dolce by Wyndham

We are looking for a proactive and detail-oriented individual to lead our caf and buffet service team at our bustling hotel. As the Lead Barista/Caf Attendant, you will be responsible for ensuring smooth operations of both the buffet and caf, delivering exceptional guest service, and maintaining high standards of cleanliness and organization. If you are passionate about hospitality, have a creative flair, and thrive in fast-paced environments, this role is for you.

•Oversee the daily setup and breakdown of the buffet, ensuring all food and beverages are well-stocked, fresh, and presented according to hotel standards.

•Supervise a team of 6 attendants, assigning tasks and ensuring timely, efficient service for guests.

•Maintain up-to-date inventory for the caf, kitchen, and minibar (across 100 rooms), and place weekly orders with various vendors.

•Manage budgetary constraints for caf and minibar supplies, ensuring cost-effective solutions without compromising quality.

•Utilize systems like Tabit, Toast, Micros, or similar platforms for efficient management of operations.

•Ensure caf and buffet areas, including tables, chairs, and equipment, are sanitized and cleaned according to health and safety standards.

•Refill coffee, beverages, and buffet items proactively to meet guest needs.

•Design creative menus, promotional flyers, and manage social media marketing campaigns for the caf.

•Serve guests courteously in the dining area, taking orders and providing attentive service.

•Train and mentor new team members, ensuring proper adherence to service protocols, cleanliness, and customer interaction.

•Handle guest inquiries, concerns, and special requests with professionalism and efficiency.

•Minimum of 1-2 years of experience in the food service industry, with a leadership or supervisory role preferred.

•Strong communication, organizational, and time-management skills, with an ability to multitask effectively.

•Experience with POS systems like Tabit, Toast, or Micros is essential.

•Ability to lead and motivate a team, ensuring high-quality service and operational excellence.

•Creativity in menu planning and marketing is a plus.

•High school diploma or equivalent GED certification is required.

•Food safety certification (ServSafe or similar) is a plus.

If you're a service-driven leader with a passion for food and hospitality, apply today and join our vibrant team!