Key Accounts Manager at Virtual Company

Indianapolis, IN 46268

About the Job

Our client, a leader in the motor vehicle manufacturing industry, is seeking a seasoned Key Accounts Manager to oversee and grow key client relationships. This individual will be responsible for maintaining existing accounts while identifying and pursuing new business opportunities within those accounts. As a strategic partner to clients, the ideal candidate is responsible for developing and maintaining long-term relationships with key clients, deeply understanding their needs, and proactively providing solutions to ensure their satisfaction and maximize sales opportunities.

Key Day to Day Responsibilities:

Responsible for contributing to and overseeing all client business activities related to the entire sales life cycle.
Act as the primary point of contact for all client interactions.
Analyze and manage current and new relationships to deliver on client needs.
Ongoing Account maintenance and management to fulfill client needs and drive company sales.
Handling of daily customer calls regarding commercial activity, contracts, and pricing.
Hosting clients onsite and creating an agenda based on client needs.
Coordination of internal teams to meet clients’ specific requirements.
Act as a voice for each client within MSW, ensuring their needs are considered across different departments.
Quickly address any client concerns and issues, providing timely solutions to maintain satisfaction.

Key Attributes of the Job:

Relationship Building: Cultivate strong, trusting relationships with key accounts by utilization of regular communication, proactive outreach, and understanding business goals and challenges of the client.
Account/Strategic Planning: Develop and execute strategic account plans tailored to each key client, identifying potential growth areas and opportunities to expand business. This includes conducting a Needs Analysis to find pain points and identify suitable product or service solutions.
Account Management: Maintain and strengthen relationships with existing key accounts to ensure client satisfaction, retention, and growth.
New Business Development: Identify and secure new business opportunities by understanding client needs and presenting tailored solutions. This includes identifying opportunities to cross and upsell additional products of services.
Collaboration: Partner with internal teams (e.g., engineering, production, operations, accounting) to ensure client deliverables are met on time and to specification.
Negotiation: Negotiate contract terms and pricing with key accounts to ensure mutually beneficial agreements.
Market Analysis: Monitor automotive industry trends and competitor activities to identify opportunities and risks.
Sales Reporting: Prepare and present reports on account performance, forecasts, opportunities, and client feedback to leadership.

Qualifications

Education: Bachelor’s degree required, with a strong foundation in sales or business development.
Experience:
Proven history as a seasoned sales professional with expertise in account management and business development in the manufacturing or automotive sector.
Project Manager experience.
Must have APQP (Advanced Product Quality Planning) experience.
Experience working with large OEMs in the automotive industry.
Sales reporting and forecasting experience.
Proven track record of achieving sales targets and managing lengthy and complex sales cycles.
Salesforce CRM experience.

Skills:

Understanding of business operations, market dynamics and financial analysis.
Proven record of achieving sales targets and managing lengthy and complex sales cycles.
Strong ability to build rapport, trust, and long-lasting relationships with clients.
Highly proficient with sales quoting and facilitating the sales process from start to close.
Proficiency in CRM tools and sales forecasting.
Ability to read prints and suggest changes and improvements to clients and the Engineering team.
Excellent communication and negotiation abilities.
Strong organizational and time management skills.
Experience with Microsoft office, specifically PowerPoint to present information and data to clients.
Cultural Fit: Results-driven with a collaborative and entrepreneurial mindset.

Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .

Vaco also wants all applicants to know their rights that workplace discrimination is illegal.

By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco LLC and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco”) respects your privacy and are committed to providing transparent notice of our policies.

California residents may access Vaco’s HR Notice at Collection for California Applicants and Employees here.
Virginia residents may access our state specific policies here.
Residents of all other states may access our policies here.
Canadian residents may access our policies in English here and in French here.
Residents of countries governed by GDPR may access our policies here.

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:

the individual’s skill sets, experience and training;
licensure and certification requirements;
office location and other geographic considerations;
other business and organizational needs.

With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.