Jr. Telecommunication Technician - IT Engagements

Greetings from IT Engagements !

IT Engagements is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. We have an immediate opening for the below position with one of our premium clients.

JOB TITLE: Jr. Telecommunication Technician

EMPLOYMENT TYPE: 6 month contract || Open to C2C? Yes || USC or GCH ONLY

LOCATION DETAILS: Woodbridge VA, onsite

ABOUT THE ROLE: Years of experience: At least 1-2 years of experience

Top 3-5 Technical Skills

• Knowledge of structured cabling; e.g. CAT6, T568B terminations, patch panels
• Supporting the Voice Engineering Team's daily operations by monitoring the service request queue, prioritizing tickets, and dispatching when appropriate
• Provide on-site support for Cisco VoIP phone deployments
• Collaborate with senior technicians to escalate and resolve complex issues
• Excellent communication and customer service skills
• Understanding of IP Addressing and subnetting
• Ability to work independently and as part of a team
• Proficient in Microsoft Office products, specifically Excel
• Ability to climb a ladder