1st Line Customer Support Engineer - iomart

What's in it for me?

Salary: Upto £25,000 DOE

• Holiday Trading Scheme - buy or sell part of your annual leave allowance

• Flexible and Hybrid working (typically 3 days office/2 days home)

• Day off on your birthday 

• Enhanced paternity, maternity and adoption leave

• Access to our excellent flexible benefits scheme

What you'll be doing:

Due to our continued growth we are looking for a System Engineer to join our datacentre team in Nottingham.

Working within our datacentres, our System Engineers are responsible for resolving a range of customer issues, which can include anything from deploying racks and configuring servers to running and terminating network cables.

As a System Engineer you will also assist with installing and modifying data floor equipment, monitoring networks and servers and managing backups. Due to the varied nature of the System Engineer role within iomart no two days are the same, and this will provide you with the opportunity to gain experience, and develop your knowledge, across a variety of different technologies and software.

Don’t have experience or knowledge of working within the IT industry? Don’t worry. Full training on everything you need to know will be provided.

If you have an interest in all things computers, want to work in a position that provides you with the opportunity to develop and love problem solving we would love to hear from you.

We want to hear from you if you:

• Have an interest in computers and IT
• Have a can do attitude, with the desire to learn new skills
• Have exceptional customer service skills
• Have experience in Windows and/or Linux basic admin skills
• Have a basic understanding of Networking principles
• Have deployment experience or knowledge of OS installations (Widows, Unix)
• Have Fibre optic cabling and structured cabling experience
• Have Asset management system experience
• Are a practical person comfortable in a physical role handling heavy equipment

At iomart we’re committed to creating a diverse and inclusive workplace.  We also recognise your experience may not be perfectly aligned to all the criteria in the job ad.  If you like the sound of this role, even if you don’t meet all the criteria, we encourage you to apply.   You might just be the right fit for this or other roles.

Who you'll be doing it for:

iomart is a cloud computing and IT managed services business providing hybrid cloud infrastructure, network connectivity, security and digital workplace capability. Now, that’s quite a mouthful, but our mission is simple: to make our customers businesses unstoppable by enabling them to connect, secure and scale anywhere, anytime.

• We’re a tech start-up success story.
• Starting out in 1998, we’ve grown up a bit and now turnover more than £100m and we have close to 500 employees    
• We’re ambitious, in a great position to grow and our executive team are all super excited about driving the business forward.
• We’re headquartered in Glasgow with locations across the UK.

What to do next:

Please click apply if you like the sound of this. If you do not have an up to date CV or want to have a chat about the role first, please contact us on careers@iomart.com

We’re an equal opportunities employer and want our vacancies to be available to all, so if you need us to make any reasonable adjustments during the process then just let us know.