Job Coordinator - All Pro IFM, An Integrated Facilities Management Company

The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients, vendors and internal team members to better understand and mitigate any issues the customers may face. This is not a remote position, it is located in DFW.

Responsibilities

• Type: clerical (100% in-house)
• Receives incoming requests for service (phone, email and portal) and enters them into the system as required
• Works with existing vendors to schedule, monitor and complete jobs
• Enters updates into system to inform client and end users of updates to status and conformation of completion
• Enters pricing into system when received from vendor
• Works with Procurement to locate vendors to schedule, monitor, complete and bill jobs
• Understanding of basic commercial facilities practices and industry knowledge
• Ability to multi-task is a must

Qualifications

• Previous coordinator/account manager experience
• Articulate and well accustomed to a client/vendor facing role