Job #13469 Training & Workforce Planning Manager - Case Western Reserve University
Cleveland, OH
About the Job
POSITION OBJECTIVE
Training and Development
1. Design, implement, and evaluate training programs and development initiatives to enhance organizational capability and leadership effectiveness that support faculty, staff, supervisors, and administrators. Assist the Training Manager with the design and facilitation of the university¿s staff training and professional development opportunities, both in person and remotely (e.g., webinars, Zoom, etc.) (15%).
2. Design and facilitate team-building activities and change management workshops to enhance team cohesion, communication, and adaptability in response to organizational restructuring. Also, develop customized training programs to address the specific needs of the staff (10%).
3. Conduct comprehensive client needs analysis; identify and assess training needs within the university; develop and customize team-building programs tailored to the unique needs and goals of each team; lead and facilitate team-building activities, workshops, and retreats. Determine education, training, and development priorities based on assessed needs, business impact, and available resources. Consult with managers and supervisors and/or conduct surveys and focus groups. Assess the work environment¿s readiness to support specific training or development needs to address issues. Design, develop, and implement a variety of training products and promotional materials. Evaluate training effectiveness to ensure that the course meets its objectives and is measured and evaluated to understand how learning impacts business results (7%).
4. Facilitate instructor-led workshops designed to develop or enhance an employee¿s knowledge, skill, or ability level in the areas of job performance enhancement, interpersonal and/or human relations areas (5%).
5. Research and develop new training techniques and suggest enhancements to existing training programs. Source and implement technology to improve training administration, supplement or replace classroom training, and support performance improvement (5%).
6. Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics to continuously improve offerings (2%).
7. Manage the internal marketing, promotions, communication, and publications for the Professional Development Center¿s training, programs, and services. Assist with vendor management, facility reservations, registration, communications, and evaluation of program effectiveness. Ensure high-level goals are achieved (3%).
8. Develop and maintain a comprehensive list of professional development opportunities across campus, as well as specific outside resources (e.g., LinkedIn Learning, Academic Impressions, etc.) that address career growth with hard and soft skills. Identify opportunities to partner with other departments on campus to enhance offerings and bring expertise on emerging topics (3%).
9. Assist with the preparation of annual HR university events (e.g., Employee Appreciation Day, Staff Service Awards, Professional Development Day, Party on the Quad, etc.) and actively participate in these events on the day of the event (7%).
10. Maintain content on the Human Resources Professional Development Center¿s website (3%).
11. Collaborate with schools and staff groups (e.g., Human Resources Administrators, Staff Advisory Council, etc.) to identify training and workforce development needs (5%).
12. Prepare and present data reports as needed (including monthly and quarterly reports and annual data) (2%).
Staff Support / Mediator
Work with staff and supervisors through a respectful process of problem resolution and maintain constructive relationships in the work environment as needed. Conduct analysis and recommend solutions to specific individual problems or cases. Provide accurate information to all involved parties to ensure that all are aware of applicable complaint proce
Training and Development
1. Design, implement, and evaluate training programs and development initiatives to enhance organizational capability and leadership effectiveness that support faculty, staff, supervisors, and administrators. Assist the Training Manager with the design and facilitation of the university¿s staff training and professional development opportunities, both in person and remotely (e.g., webinars, Zoom, etc.) (15%).
2. Design and facilitate team-building activities and change management workshops to enhance team cohesion, communication, and adaptability in response to organizational restructuring. Also, develop customized training programs to address the specific needs of the staff (10%).
3. Conduct comprehensive client needs analysis; identify and assess training needs within the university; develop and customize team-building programs tailored to the unique needs and goals of each team; lead and facilitate team-building activities, workshops, and retreats. Determine education, training, and development priorities based on assessed needs, business impact, and available resources. Consult with managers and supervisors and/or conduct surveys and focus groups. Assess the work environment¿s readiness to support specific training or development needs to address issues. Design, develop, and implement a variety of training products and promotional materials. Evaluate training effectiveness to ensure that the course meets its objectives and is measured and evaluated to understand how learning impacts business results (7%).
4. Facilitate instructor-led workshops designed to develop or enhance an employee¿s knowledge, skill, or ability level in the areas of job performance enhancement, interpersonal and/or human relations areas (5%).
5. Research and develop new training techniques and suggest enhancements to existing training programs. Source and implement technology to improve training administration, supplement or replace classroom training, and support performance improvement (5%).
6. Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics to continuously improve offerings (2%).
7. Manage the internal marketing, promotions, communication, and publications for the Professional Development Center¿s training, programs, and services. Assist with vendor management, facility reservations, registration, communications, and evaluation of program effectiveness. Ensure high-level goals are achieved (3%).
8. Develop and maintain a comprehensive list of professional development opportunities across campus, as well as specific outside resources (e.g., LinkedIn Learning, Academic Impressions, etc.) that address career growth with hard and soft skills. Identify opportunities to partner with other departments on campus to enhance offerings and bring expertise on emerging topics (3%).
9. Assist with the preparation of annual HR university events (e.g., Employee Appreciation Day, Staff Service Awards, Professional Development Day, Party on the Quad, etc.) and actively participate in these events on the day of the event (7%).
10. Maintain content on the Human Resources Professional Development Center¿s website (3%).
11. Collaborate with schools and staff groups (e.g., Human Resources Administrators, Staff Advisory Council, etc.) to identify training and workforce development needs (5%).
12. Prepare and present data reports as needed (including monthly and quarterly reports and annual data) (2%).
Staff Support / Mediator
Work with staff and supervisors through a respectful process of problem resolution and maintain constructive relationships in the work environment as needed. Conduct analysis and recommend solutions to specific individual problems or cases. Provide accurate information to all involved parties to ensure that all are aware of applicable complaint proce
Source : Case Western Reserve University