International Operations Agent - PrideStaff

International Air Operations Specialist

Location: Forest Park, Ga
Shift: 1st | 8 AM to 5 PM | Tuesday - Saturday 
Pay Rate: $16-$18
Employment Type: Full time
 

PrideStaff is currently recruiting for an International Air Operations Specialist for a client located in Forest Park, GA.  This role facilitates the shipment of cargo via air transport. They are responsible for receiving shipping instructions and following customer specific guidelines in the preparation and transmission of import transactions. This includes processes from booking through confirmation of shipping.

Air Import Agent Responsibilities:

• Take booking requests, ensure bookings are made at current and accurate rates, consolidate and route shipments based on local office procedures.
• Communicate with carriers, origin and destination locations regarding shipment status, special handling and delivery processes.
• Monitor and manage shipments until completion. Keep customers appraised to the import details of transactions in accordance with local office import operation procedures.
• Ensure accuracy and completeness of import documentation - review and verify documentation and obtain any missing documentation from the customer.
• Build relationships with all customers, other offices, overseas agents and service providers
• Review standard operating procedures to ensure compliance, TSA, Quality Assurance Standards, TAPA, and IMDG.
• May be responsible for special shipments involving perishables (live animals, cherries, etc.) and/or be in charge of special accounts.
• Report anomalies in operations and new customer requirements to management for decisions on additional service requirements
• In some locations, Import Agents may be required to load and unload trucks, use forklift, package and palletize cargo and complete other assigned warehouse and inventory tasks.

Air Import Agent Qualifications:

• High School Diploma and 6 months of logistics/freight forwarding experience; an equivalent combination of education and experience may be considered.
• Must possess excellent customer service skills with the ability to grasp extensive knowledge while dealing with a variety of people.
• Must have strong organizational and time management skills.
• Knowledge of air/ocean space configurations; air/ocean container loads; special loading constraints; and certificate for handling hazardous materials preferred. Reading of international and domestic OAG a plus.
• Ability to read, analyze and interpret verbal and written requests and directions. Must have the ability to compose letters, memos, emails and other written documentation clearly and concisely.
• Ability to present one's self in a highly cooperative and professional manner when meeting both internal and external customers and vendors face to face.
• Must have working knowledge of Windows operating system and be comfortable working with Microsoft software applications (i.e., Word, Excel and Outlook)

Benefits of working with PrideStaff:

• Referral Bonus ($100 per person!)

• Medical, Rx, and Wellness Benefits

• Dental and Vision Plan Options

• Short-term Disability

• 401(k) Retirement Plan

• Holiday Pay

If you'd like follow up on your application, give us a call at (678) 228-8896

Join Us.

PrideStaff Company Overview

PrideStaff wants you to Succeed! We have dedicated consultants that provide employment market insights and resources! We offer the support you need along the way. Over the years, we have helped tens of thousands of people find outstanding career growth opportunities. At PrideStaff, we truly value people, and we are dedicated to getting to know you and advocating on your behalf with our network of employers from across the country. Our Recruiters will help guide you with career tools and resources.

Compensation / Pay Rate (Up to): $16.00 - $18.00 Per Hour