Insurance Sales Representative - Katie Nguyen Au Kelly State Farm Insurance Agency

Are you looking to grow? So are we!

Katie Nguyen Au Kelly State Farm Insurance Agency in Kirkland, Washington, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Customer Service Representative.

In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you, apply today!

Salary Range: $45000.00 - $88000.00 per year

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Career Growth Opportunities

Retirement Plan

Responsibilities

Provide exceptional customer service.

Be outstanding at relationship building.

Process customer policy change requests.

Handle all incoming claim calls from customers and follow-up.

Complete Evidence of Insurance requests.

Ask each customer for referrals and explain our referral program.

• Be able to obtain or currently possess Property & Casualty, Life and Disability insurance licenses
• Works well with other employees and is a team player with a positive attitude
• Strong communication skills, both oral and written.
• Self-Driven and goal-oriented individual
• Ability to tactfully handle stressful and difficult situations
• Be capable of handling customer rejection
• Be equipped with great listening and closing skills