Insurance Customer Service Representative - McMillan Insurance Services Inc

Our office is quickly growing and we need someone who we can train to fit in our Piper City office puzzle! The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in. The focus will be on crop insurance data entry as well as farm insurance.

Prior Insurance experience is Preferred but not necessary.

Prior Agricultural experience is also Preferred.

Apply for the position today by completing the form and completing the assessment.

License is Preferred.

Base Salary based on experience.

Salary Range: $35000.00 - $40000.00 per year

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Mon-Fri Schedule

Responsibilities

• Process customer policy change requests.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Answer incoming phone calls on the first ring.
• Schedule appointments for sales staff to meet prospective customers.
• Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.
• Data entry of crop insurance information
• Reviewing crop insurance reports

• Possess an upbeat, positive and enthusiastic attitude.
• Proficiency to multi-task, follow-thru and follow-up.
• Great Customer Service Skills.
• Driven and goal-oriented individual.
• Ability to tactfully handle stressful and difficult situations.