Inside Sales Supervisor - Iron Mountain

About the Company

• Iron Mountain is excited to announce the opening of our brand-new location in Tampa, Florida, and we’re looking for a dynamic and experienced Sales Manager to lead and inspire our sales team as we embark on this exciting new chapter! With significant investment in our growth, this new location presents a unique opportunity to build a high-performance sales culture from the ground up, drive revenue, and deepen customer relationships. If you’re passionate about leadership, creating a culture of excellence, and delivering results in a fast-paced, high-energy environment, we want you to join us and help us build something extraordinary at this exciting new location!

About the Role

• Iron Mountain is seeking a dynamic and results-driven Assistant Inside Sales Manager to lead and develop a high-performing inbound team. The Assistant Inside Sales Manager will be responsible for overseeing the daily activities of your inbound sales team, ensuring the achievement of sales targets, and fostering an environment of high performance. You will lead a team focused on generating new business opportunities from inbound leads, driving revenue growth, and building strong customer relationships.

Responsibilities

• Lead, motivate, and manage the Inbound Sales Representatives to achieve and exceed sales targets, ensuring the team is focused on driving revenue growth and maintaining customer satisfaction.
• Monitor team performance through KPIs, sales metrics, and CRM systems, ensuring sales goals are met and identifying areas for improvement to increase performance, skill sets, and overall productivity.
• Coach, mentor, and provide ongoing training to the team, helping to develop their skills, improve their sales techniques, and foster professional growth. Motivate Inbound Sales Representatives according to their individual motivational factors.
• Manage the sales pipeline, ensuring accurate forecasting and timely closure of opportunities.
• Be accountable for quota achievement on a daily, weekly, and monthly basis
• Collaborate closely with Sales Enablement, Marketing, Business Operations, and Sales Support teams to align sales strategies, streamline processes, and support lead generation activities.
• Effectively communicate and role model effective sales tactics, strategies, and closing skills
• Create individual development plans for high potential employees and ensure that appropriate performance management plans are implemented for average and below average performers

Qualifications

• Minimum of 2 years of Sales Management with a proven track record of success in leading and managing sales teams
• Proven ability to develop effective business relationships with all levels of internal business partners and external client management
• Must possess, strong oral, written, presentation, and interpersonal skills and possess characteristics that demonstrate ethical professionalism, assertiveness as a "doer", always “selling”
• Excellent leadership and coaching abilities, with the capability to inspire and develop a high-performing sales team.
• Must quickly and successfully adapt to change and as a catalyst influencing others
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Highly organized, with strong attention to detail and a focus on results.
• Proven ability to close (history of exceeding quota)
• Goal setting (career / personal)
• Demonstrates curiosity, proactivity and challenges the status quo
• Effective time & prioritization management
• Sells beyond product / service to offering solutions
• Ability to demonstrate creative thinking
• The ideal applicant will have current experience in Inside Sales

Onboarding and Work Schedule

• Onboarding
  • The initial onboarding and training will take place in the office five days a week to ensure comprehensive learning and integration into our sales processes, products, and company culture. During this period, you will receive hands-on training that will equip you with the knowledge of our solutions, tools, and tech stack. You’ll also gain an understanding of our sales methodology, best practices, and how to deliver value to our customers.
• Post-Onboarding
  • After onboarding, you’ll transition to a hybrid work schedule with in-office days on Tuesday, Wednesday, and Thursday, and remote flexibility on Monday and Friday, offering you a great work-life balance while staying connected to your team.