Inside Sales - HVAC - PACE Supply

Join Our Team at PACE Supply in San Jose, CA: Inside Sales Specialist (HVAC)

PACE Supply in San Jose, CA, is seeking a motivated and dynamic Inside Sales Specialist to join our team. In this role, you will provide essential support to our Inside Sales team and branch operations while working closely with outside sales representatives to grow HVAC product sales. As an Inside Sales Specialist, you will focus on building and maintaining strong relationships with new and existing clients, driving business growth through proactive engagement and uncovering new sales opportunities. This is a rewarding opportunity to make a significant impact while enjoying a competitive salary, comprehensive benefits, and opportunities for professional development and career advancement.

This position requires working at our physical branch location and proficiency in Microsoft Outlook, Word, and Excel, along with a solid understanding of HVAC products and systems. Knowledge of our internal order system (MIS) is a plus.

As an Inside Salesperson for HVAC Division, you will have a diverse range of responsibilities, including but not limited to:

• Collaborating with outside sales associates to understand customers' requirements and provide suitable product recommendations and solutions.
• Delivering exceptional customer service by promptly preparing and submitting accurate quotations and submittals, ensuring personalized attention to each customer's needs.
• Coordinating closely with the warehouse team to ensure seamless order fulfillment and timely deliveries, demonstrating efficiency in meeting customer expectations.
• Serving as a point of contact for sales inquiries, addressing and resolving customer concerns or questions professionally and promptly.
• Maintaining meticulous records of sales transactions, ensuring accurate documentation of products sold, and any additional administrative duties associated with each sale.
• Taking ownership of account management activities, fostering strong client relationships, and proactively identifying opportunities to enhance customer satisfaction and retention.
• Collaborating with the outside salesperson to increase HVAC product sales and participating in joint sales calls.
• Providing quotes from customers by collaborating with the outside salesperson.
• Processing purchases and transfers as needed, while communicating with the purchaser.
• Regularly contributing to the whole sales team and providing HVAC counter sales support.
• Integrating and training existing employees on HVAC products and standard operating procedures.

Any combination of education and experience providing the required skill and knowledge for successful performance of the job would qualify.

• High school diploma/GED or equivalent education required. An Associate's Degree (A.A) from a two-year college or university and four or more years of related experience and/or training, or an equivalent combination of education and experience is required.
• Two years of Plumbing/HVAC sales experience is preferred. 
• Prior experience in the Sales or Customer Service Industry with an ability to negotiate and an understanding of marketing skills.
• Knowledge of Customer Relationship Management Tools.
• Candidates who thrive in a fast-paced result-driven environment by meeting and exceeding all goals and targets.
• Excellent Negotiation Skills.
• The ability to multitask and prioritize in a fast-paced environment.
• Detail-oriented and organized with strong time management skills.
• Team players with the ability to work independently when needed.
• Proficient at using the Microsoft Office suite (Word, Excel, Outlook).
• Willingness to learn and adapt to changing customer needs and industry dynamics.
• Ability to work as part of a team and autonomously.
• Highly competitive Sales Skills with a desire to contribute to a winning team / organization.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. PACE Supply will consider qualified applicants with a criminal history pursuant to employment regulations.

Pre-Employment Requirements

As part of our commitment to providing a safe and secure work environment for our team members and customers, successful candidates must complete the following pre-employment requirements:

Background Check: A comprehensive background check will be conducted to ensure candidates meet the necessary criteria for employment. PACE Supply will consider qualified applicants with a criminal history pursuant to California employment regulations.

Physical Examination: Candidates will undergo a physical examination to assess their fitness for the position's requirements.

Drug Test: A drug test will be administered to ensure a drug-free workplace.

Benefit Snapshot:

PACE Supply is proud to be an employee-owned corporation. We offer competitive wages, career pathways of growth, and excellent benefits packages that include medical, dental, and vision care that is available to you within the first 30 days! We also provide our employees with life insurance, sick days, holidays, vacation, two retirement programs of 401(k) and ESOP, and much more.

Relocation Benefits

NO

Remote Availability

NO

*Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, qualifications, and other business considerations. PACE Supply is an equal opportunity employer and is committed to providing accommodation for qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact the People Department at (844)-393-7172.