Information Technology Service Desk Manager - LOOP

Job Duties:

• Manage the Service Desk team.
• Dispatch service requests.
• Develop and maintain processes and process documentation.
• Mentor and grow the Service Desk team.

Qualifications:

• 3+ years of IT management experience
• Experience working in an MSP environment
• Strong communication skills
• Great customer service skills
• Bachelor's Degree in IT and/or IT certifications strongly preferred