In-Room Dining Server at The Line and Saguaro Hotels
Los Angeles, CA 90010
About the Job
- Employee discounts
- Free food & snacks
- Paid time off
We are seeking a dynamic In-Room Dining Server to join our team. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.
Responsibilities- Greet every guest promptly with a smile and maintain eye contact
- Must be courteous and gracious, maintaining a professional demeanor at all times
- Establish and maintain good communications and team work with fellow colleagues and other departments within the hotel
- Offer guests an enjoyable experience that conforms to the company's standards of excellence, professionalism and friendliness
- Demonstrate expert understanding and knowledge of the sequence of service, following this sequence for every guest.
- Must possess a full knowledge of menu items, their ingredients and preparation techniques
- Possess expert knowledge of the POS system to correctly and strategically coordinate guest food and beverage orders
- Clear, mark and take ownership of table maintenance. Wipe and reset tables
- Anticipate guest needs, including pre-bussing, re-ordering, check delivery and payments and ensure overall guest satisfaction
- Follows alcohol awareness procedures and policies
- Responsible for receiving payment for all items ordered, receives and correctly handles cash, appropriate receipt and distribution of gratuity
- Assist coworkers in any task necessary to ensure a great environment for guests and coworkers
- Execute any additional employee duties requested by management
- Possess expert knowledge of all food and beverage aspects of the In-Room Dining
- Maintain an increased awareness of safety issues throughout the hotel
- Participate in scheduled departmental and administrative meetings as requested
- Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions
- Be familiar with all safety and emergency procedures including OSHA requirements
- High School diploma or general education degree (GED)
- Three (3) years related experience in hospitality or service industry preferred
- Strong communication skills
- Collaborative spirit
- Ethical Conduct
- Computer Proficiency: Microsoft Office, Opera PMS, POS
- Positive Attitude
- Eye for Detail
- Problem solving abilities
We offer competitive wages (this is a tipped position) and benefits while fostering a diverse and inclusive work experience.
We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.
About our BrandMore than a group of hotels, The LINE is a creative community built around a sense of discovery - an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities. LINE hotels are both reflective and responsive- shaped by the communities they are part of while also contributing something new to those places. LINE properties are a collaboration of the best local and out-of-town talent in design, food and beverage, arts and culture.
In the heart of New York City, The Ned NoMad embodies timeless elegance and modern luxury within the historical Johnston building at the bustling intersection of 28th and Broadway. Expect experiences that transcend accommodation, becoming journeys through time and style. The building also houses Ned's Club NoMad New York, a private membership club with a global community of like-minded professionals seeking connection and inspiration in exclusive spaces. Coming soon is Ned's Club Washington DC, offering even more opportunities for meaningful connections and enriching experiences.
That colorful hotel in the desert, The Saguaro is a good time. It's not that complicated. There's plenty of sunshine, a buzzing pool scene and lots of local flavor.
Compensation: $17.50 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.