IT Support Specialist - The Fountain Group
North Chicago, IL
About the Job
This is a 100% onsite role.
12 month+ contract.
W2 candidates only, C2C not possible for this role.
Description
- This position is assigned full-time in support of the eDiscovery function within Corporate Legal Operations and will report to the Lead Forensic Examiner.
- Provide desktop support services and troubleshooting, as well as general IT experience to Legal Ops team.
- Execution and verification of data transfer and consolidation tasks as assigned.
- Responsible for communication of project status and escalation of issues to Lead Forensic Examiner and the larger Legal Operations team.
- Reconcile project demands with available resources and escalate any deviation from project timeline.
- Record all support activities for proper measurement of work performed.
Requirements
- 2 plus years of working in a IT environment (corporate preferred) - Microsoft O365 support. Computer imaging. PC repair.
- Basic knowledge if data processing applications (Word, Excel, PowerPoint, etc)
- Excellent verbal communication skills
- AS or BA in computer related field, computer programming knowledge or experience a plus.
- VB, Ruby, EnScript, Python or other automation programming / scripting experience a plus.
Source : The Fountain Group