IT Operations Support Technician at TEKsystems

Description

IT Service Operations IT Support Technician will provide escalated level IT partnership for internal employees implementing, maintaining, and enhancing IT infrastructure. This includes providing technical support, ensuring world-class customer satisfaction, adherence to company policies and enforcing company standards.

Through utilizing IT best practices and our ServiceNow platform this position focuses on technologies support and deployment computers, tablets, mobile devices, printers, applications, and handheld scanners. This includes asset management for hardware devices. This role will also participate in IT related projects and deployments as needed.

Support will be provided as during normal business hours, as well as occasional after-hours support. 4x 10 hour shifts Monday to Thursday. Elongated first shift, example 7:00AM - 6:00 PM with 1-hour in lunch breaks.

Skills

Troubleshooting hardware, PC Support, ServiceNow Ticketing System

Additional Skills & Qualifications

This company is ahead of the curve with technology when it comes to PC Deployments. They use a automation tool called MSFT AutoPilot and Intune to create an efficient deployment process. This skill is in high demand as more companies look to move to a more automated process around PC Deployments.

Experience Level

Intermediate Level (2-3 or more years of experience in an enterprise level work environment).

Pay and Benefits

The pay range for this position is $22.00 - $25.00

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Greenville,SC.

Application Deadline

This position will be accepting applications until Jan 21, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.