IT Help Desk - Creative Financial Staffing

Launch Your IT Career in a Stable Distribution Company (Windsor, CT)

Are you passionate about technology and helping others?

This established distribution company, known for its investment in employees, is seeking a full-time, in-office IT Help Desk Specialist to join their growing team.

Why You'll Love This Opportunity:

• Stable and Profitable Company:This well-established company offers a secure work environment with excellent benefits, including tuition reimbursement and a no-premium healthcare option.
• Career Growth Potential:The company is known for promoting from within, providing opportunities for advancement in your IT career.
• Supportive Team Environment:Work alongside a team that values your contribution and fosters your professional development.

What You'll Do:

• Provide first-line technical support, resolving user issues and escalating complex problems.
• Configure new employee accounts, set up hardware, and manage user permissions.
• Troubleshoot audio and video equipment for a seamless collaboration experience.
• Participate in special IT projects, gaining valuable experience.

Who We're Looking For:

• 1+ year of experience supporting IT users in a Windows environment through a ticketing system.
• Familiarity with Windows 10, Microsoft Office 365, and Active Directory.
• Ability to troubleshoot PC hardware, printers, scanners, and mobile devices (iOS and Android).
• Excellent communication and customer service skills to effectively interact with users and resolve their technical issues.

Ready to launch your IT career in a supportive environment? Apply today!

Held Desk
Help Desk
Help Desk
Help Desk

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