ISD Technician from ALTA IT Services
Vienna, VA 22180
About the Job
ISD Technician
Location: 100% Onsite, reporting to Vienna, VA
Pay Rate: Open to Both C2C and W2 options
Position Type: Multiyear Contract
Job Description:
• Tier 1 or Tier 2 diagnostics and troubleshooting experience with hardware and software
• Familiarity with PC, Laptop, and Thin Client devices
• Experience in document operating procedures and adept ticket notation ability
• Experience with ServiceNow or equivalent ticketing system
• Experience with Asset Management & Inventory Control – Scanning, updating, tracking, collection, and overall management of NF assets to ensure accuracy and availability of equipment.
• Perform employee moves to include equipment tear-downs, installs, and cable management.
• Ability to work independently and in a large group setting
• Effective organizational, planning, and time management
Location: 100% Onsite, reporting to Vienna, VA
Pay Rate: Open to Both C2C and W2 options
Position Type: Multiyear Contract
Job Description:
• Tier 1 or Tier 2 diagnostics and troubleshooting experience with hardware and software
• Familiarity with PC, Laptop, and Thin Client devices
• Experience in document operating procedures and adept ticket notation ability
• Experience with ServiceNow or equivalent ticketing system
• Experience with Asset Management & Inventory Control – Scanning, updating, tracking, collection, and overall management of NF assets to ensure accuracy and availability of equipment.
• Perform employee moves to include equipment tear-downs, installs, and cable management.
• Ability to work independently and in a large group setting
• Effective organizational, planning, and time management