Hybrid Mechanical HVACR Technician (Retired Professsionals) - RSM Atlanta LLC

• Provide remote troubleshooting support to clients and field service technicians via phone, email, or video calls.
  
• Assist clients in diagnosing HVACR and mechanical issues related to commercial kitchen equipment and facilities.
  
• Guide on-site technicians through complex repair procedures.
  
• Assist with creating and updating service documentation, maintenance logs, and reports.
  
• Coordinate with the dispatching team to plan onsite visits and manage service requests.
  
• Utilize digital tools to track service requests, inventory, and equipment status.
  

• Conduct regular on-site visits to inspect, maintain, and repair HVACR systems in commercial restaurant settings.
  
• Ensure all HVACR and mechanical systems comply with health and safety regulations.
  
• Perform installations, replacements, and upgrades of HVACR and restaurant equipment.
  

• Develop and implement preventive maintenance plans to minimize downtime and extend the lifespan of HVACR systems and restaurant equipment.
  
• Conduct regular inspections and maintenance tasks as per the schedule.
  

• Maintain accurate records of all maintenance and repair activities.
  
• Prepare detailed reports on the condition of HVACR and restaurant equipment, and recommend necessary actions.
  
• Keep track of parts inventory and order supplies, ensuring timely procurement and delivery.
  

• Train and mentor junior technicians and staff on best practices and safety protocols.
  
• Conduct workshops and training sessions for clients on basic maintenance and troubleshooting.
  

• Oversee facility-related mechanical HVACR issues to ensure optimal operation of all systems.
  
• Coordinate with facility management teams to address and resolve mechanical issues promptly.
  
• Implement energy-saving measures and optimize the performance of mechanical systems.
  

• Respond promptly to client inquiries and service requests.
  
• Provide exceptional customer service and build strong relationships with clients.
  
• Address and resolve any customer complaints or concerns effectively.
  

Requirements

• High school diploma or equivalent.
  
• Retired Electrician with a remarkable track record of over 25 years of hands-on experience in installing HVACR equipment, including setting up units, connecting duct work, and ensuring proper system calibration.
  
• Ability to diagnose, troubleshoot, and repair issues with HVACR units, including furnaces, air conditioners, heat pumps, compressors, fans, and refrigeration systems to ensure optimal performance.
  
• Ability to perform routine maintenance tasks, such as cleaning, lubrication, and filter replacement.
  
• Strong analytical skills to diagnose and resolve complex system issues.
  
• Excellent communication skills, both written and verbal.
  
• Proficiency in using digital tools for remote consultation and documentation.
  
• Ability to work independently and manage time effectively.
  
• Strong customer service orientation and interpersonal skills.
  
• Stable internet connection.
  
• Flexible working hours to accommodate customer needs and training schedules.
  

• Physical ability to perform manual labor, including lifting heavy equipment and working in confined spaces.
  
• Ability to stand, bend, kneel, and work in varying environmental conditions, including hot and noisy environments.
  

• Valid driver’s license and reliable transportation for on-site visits.
  
• Willingness to travel to various restaurant locations as needed.
  
• Availability to work flexible hours, including occasional evenings or weekends, to accommodate client needs.