Human Resources - Training & Development Specialist - Crystal Stairs

Human Resources - Training & Development Specialist

What We're Looking For:

We are seeking a Training & Development Specialist provides organizational support to all employees, supervisors and management related to training and development. The Training & Development Specialist receive, review, approve and monitor all training requests and solutions across the Agency. The Training & Development Specialist coordinates and facilitates all internal training and development initiatives that support the Agency goals and objectives. The Training & Development Specialist manages the learning management systems and provides training support to all employees, management and staff. The ideal candidate will also have the following responsibilities:

1. Initial point of contact to all supervisors, employees and management regarding all training and/or professional development requests
2. Provides regular feedback to employees on ways to enhance abilities and skill.
3. Implements and integrates LMS with current software and technology and facilitates training for all staff to maximize use and efficiencies
4. Identify and develop presentations and evaluations of internal training and development programs for all managerial and non-managerial personnel
5. Implements training schedules and calendars based upon priorities and needs of requesting business units including staff availability and planned calendars
6. Monitors and Tracks all Agency-wide training initiatives
7. Coordinates Agency-wide training, makes recommendations and recommends training policies/procedures.
8. Identifies training solutions for staff training and development requests to include all regulatory required trainings
9. Provide ongoing coaching on training issues to management staff for individual development and performance plans.
10. Develops learning activities, audio-visual materials, instructor guides, and lesson plans.
11. Assist as directed in the development, presentation and evaluation of internal training and development programs for all managerial and non-managerial personnel.
12. Support, track and review the annual performance appraisal process for the Agency.
13. Provides training support for employee IDP/IPP initiatives and goals
14. Partners with employees and management to communicate various human resource policies, procedures, laws, standards and government regulations.
15. Provides assistance for all annual corporate events to include the All Staff Appreciation Event, Annual Business Meetings and Holiday Events
16. Counsels and advises managers on appropriate training and development interventions to address employee relations issues (e.g., performance improvement process), track and monitor progress.
17. Assists in the development and/or presentation of cultural diversity and inclusion training/education
18. Provides back up support to the Employee Relations Specialist on all employee related issues and initiatives
19. Stays abreast of employment law updates, compliance and regulatory requirements related to training and development, compliance and labor law requirements, industry trends, and effective human resources practices.
20. Other duties as assigned.

EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES YOU SHOULD POSSESS:

• Bachelor's degree in Organizational Development, Human Resources Management, or a related field preferred; a combination of HR certification, education and work experience equivalent to the degree may be considered.
• Minimum 5 years experience in in organization development and/or training and development required.
• Strong knowledge of training techniques, various training models; including learning theories.
• Strong knowledge of employee relations issues and applicable employment law.
• Must have a strong working knowledge of all content areas of human resource and state and federal regulations (e.g. Wage and Hour laws, Fair Labor Standards Act, Equal Employment regulations, CAL-OSHA, Workers' Compensation, American with Disabilities Act, FMLA, CFRA, etc.).
• Strong computer skills, including MS Office and database skills. HRIS experience required.
• Excellent oral, written, interpersonal, and customer service skills required, with the ability to deal with tact and diplomacy with all levels of the organization.
• Must be flexible and able to manage multiple tasks and handle changing priorities and deadlines.
• Must be able to interact with diverse individuals, groups, and levels of the organization. Requires considerable accuracy and ability to produce under tight deadlines.
• Requires high degree of confidentiality and discretion. Must exercise good judgment and analytical skills in determining which matters require immediate attention.

Crystal Stairs is committed to building and sustaining a diverse workforce and culture. As part of this commitment, Crystal Stairs provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identification, ethnic group identification, mental or physical disability, pregnancy, childbirth and related medical conditions, or any other legally protected status.