Human Resources Generalist - Flores Financial Services Inc

Title: Human Resources Generalist

Reports to: HR Manager or HR Director

Status: Hourly - Non-Exempt

Pay Rate Range: $26.27-$35.54 Per Hour (aligned with company's pay band structure)

Summary Description

The HR Generalist provides comprehensive HR services, with a focus on compliance, employee relations, and benefits administration. Mastery of workers' compensation administration, leave of absence (LOA) management, 401k administration, and benefits administration are key skills for progressing within the role and achieving higher pay bands. Support the HR Managers with various benefit or reporting tasks and projects as needed.

Key Responsibilities

HR Client Service Delivery

Provide day-to-day HR support, including compliance with employment laws, employee relations, and benefits administration. Manage the administration of workers' compensation claims, ensuring timely reporting and coordination with insurance carriers and legal teams. Collaborate with other departments when necessary to ensure smooth HR procedures.

Leave of Absence (LOA) Administration

Oversee the leave of absence process, ensuring compliance with FMLA, ADA, and other applicable regulations. Work with clients to track employee leaves, process necessary paperwork, and ensure timely communication with employees and managers. Ensure FLORES is using the latest version of required forms and notice brochures related to applicable leave documentation. Complete State Disability and Paid Family EDD Forms.

401k Administration

Ensure the smooth administration of 401k plans, including employee enrollments, changes, and withdrawals. Assist in compliance with ERISA regulations and support clients in preparing for 401k audits. Maintain Plan Documents and all required records.

Employee Relations

Handle employee relations issues, including grievances, disciplinary actions, and performance management. Advise clients on HR best practices to maintain positive employee engagement.

Compliance & Auditing

Ensure client HR processes comply with all federal, state, and local employment laws. Conduct audits of HR records, including workers' comp claims, LOA documentation, and benefits administration records.

Training & Development

Train clients and internal team members on HR compliance, workers comp management, LOAs, and 401k administration. Develop and deliver training on HR policies and procedures.

Qualifications

Education

• Bachelor's degree in HR or Business Administration or related field required
• PHR or SHRM-CP certification preferred

Experience

• 3-5 years of HR experience including Work Comp, Benefit, 401kk and LOA administration
• Experience providing employee relations and compliance support in regard to employment practices

Skills & Competencies

• Strong problem-solving and conflict resolution skills
• Ability to manage multiple clients and prioritize effectively
• Active listening, learning, critical thinking skills
• Excellent attention to detail and analytical skills required
• Excellent written and verbal communication and professional customer service skills.
• Knowledge of Federal, State and local employment laws
• Basic knowledge of HIPAA, COBRA, ERISA, CalSavers, IRC Section 125 and Health Care Reform
• Proficiency in Microsoft Word Suite. (e.g., Word, PowerPoint, Excel. TEAMs)
• Ability to follow pre-established guidelines to perform a variety of functions and work independently
• Ability to follow professional appearance and dress code guidelines.

Work Environment

This position operates in a professional office environment and requires regular use of standard office equipment such as computers, phones, and copy machines. Some travel to client sites may be required.

Physical Requirements

Must be able to sit for extended periods and work on a computer. Occasional lifting of up to 15 pounds may be necessary.

Benefits

Comprehensive benefits package including medical, dental, vision, 401(k), paid time off, and opportunities for professional development.

Equal Employment Opportunity

FLORES is committed to providing equal employment opportunities to all employees and applicants, regardless of race, color, religion, sex, national origin, age, disability, or any other legally protected status.

Important Disclaimer Notice - The job duties, elements, responsibilities, skills, functions, experience, education factors, and the requirements and conditions listed in this job description are representative only and are not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.