Human Resources Generalist - Golden Gate Regional Center

Human Resources Generalist

Starting Salary: $63,011 - $75,613

This position reports to the Director of HR and Organizational Services and will support the HR department across key areas including Employee Relations, Recruitment and Onboarding, Performance Management, Workers’ Compensation and Diversity, Equity and Inclusion (DEI). This role involves assisting with performance reviews, employee complaint investigations, advising on disciplinary actions, and supporting recruitment and onboarding processes. The HR Generalist will serve as a backup for other roles in HR department. All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate.

Responsibilities

·        Employee Relation

• Assist in handling employee complaints and participate in investigations to ensure prompt, effective resolution in line with agency policies.
• Help resolve workplace conflicts by evaluating work-related concerns and collaborating with management to determine appropriate actions.
• Advise managers on disciplinary, grievance, and performance issues.
• Develop and conduct training sessions to enhance employee performance as needed.
• Conduct exit interviews, analyze trends, and suggest improvements in HR practices.
• Maintain confidentiality while interacting with staff at all levels

Recruitment and Onboarding:

• Support the Talent Acquisition Specialist with the full recruitment cycle, including job posting, screening, interviewing, and candidate selection.
• Serve as a backup for coordinating and conducting new hire orientations to promote a positive organizational culture.
• Ensure timely and accurate completion of new hire paperwork.
• Review Personnel Action Forms (PAFs) and recommend compensation for new hires and promotions to the Director of HR and Organizational Services.

· Performance Management:

• Support the performance review process by coaching managers and supervisors on best practices.
• Oversee the annual and new hire performance review processes, ensuring consistent application of performance standards.
• Coach managers on effective feedback techniques and goal-settings for employees.
• Assist in identifying and implementing training programs for skill enhancement and career development.
• Collaborate with managers to develop and implement fair, achievable Performance Improvement Plans (PIPs) for underperforming employees.

Workers’ Compensation:

• Monitor and manage workers' compensation cases, ensuring timely follow-up on open cases.
• Act as the liaison between employees and the Workers’ Compensation carrier.
• Evaluate workplace accidents and recommend strategies to prevent recurrence.
• Ensure adherence to safety policies, procedures, and regulations, and communicate updates to management.
• Stay informed of relevant safety and welfare regulations and assist with the annual OSHA 300A log.

Diversity, Equity, and Inclusion (DEI):

• Support the development and implementation of DEI initiatives to create an inclusive workplace culture.
• Monitor diversity metrics and recommend strategies to improve representation and inclusivity.
• Facilitate diversity training programs and workshops for employees and managers.
• Perform other duties and responsibilities as assigned.

Requirements

• Bachelor’s degree in human resources management, business administration, or other related fields. 
• 3-5 years of human resources experience, preferably in a generalist role.
• Solid understanding of HR functions and best practices.
• Experience in conducting workplace investigations and handling employee complaints.
• Experience in performance management including conducting performance reviews, developing improvement plans, and coaching managers on effective feedback.
• Experience with workers’ compensation processes, safety compliance and maintain OSHA logs.
• Experience with DEI program developmental and implementation, including facilitating training and workshops.
• Knowledge of employment laws and Workers’ Compensation laws.
• Ability to handle data with confidentiality.
• Proficient in Microsoft Office and HRIS systems

Competencies

• Must have excellent organizational skills and attention to detail.
• Ability to handle change well and be flexible and adaptable in dealing with interruptions, new priorities, and new assignments.
• Conflict resolution and problem-solving skills
• Analytical skills
• Proficiency with HR software, system and tools such as HRIS, applicant tracking systems, and performance management tools.
• Cultural competency and commitment to DEI with the ability to support initiatives that foster an inclusive workplace environment.
• Ability to establish and maintain effective working relationships with others.
• Must possess excellent oral/written communication, marketing, presentation, interviewing and interpersonal skills.
• Strong computer skills, including Microsoft Office (Word, Excel, Outlook), internet, and Applicant Tracking Systems.
• Strong customer service, negotiation skills and ability to interact with employees at all levels throughout the company.
• Self-starter with excellent time management, multi-tasking, and organizational skills.
• Strong work ethic and sense of integrity, trustworthiness, and ability to maintain a high level of confidentiality.
• Creative in brainstorming and proposing new ideas and solutions to existing problems.
• Ability to multi-task, prioritize assignments and meet tight deadlines with conflicting priorities.
• Ability to build collaborative partnerships and trust and perform in a team environment

Benefits

What are the benefits to working with GGRC?

We offer a comprehensive benefits package including Medical and Dental benefits with a generous employer contribution and additional employer paid Life, Disability and Vision coverage

10% employer contribution to a 403(b) retirement account to help you save for the future!

GENEROUS TIME OFF BENEFITS!!!

No really, we mean generous:

13 vacation days, 15 sick days, 10 paid holidays, 6 personal days, and up to 5 paid days for continuing education

What makes GGRC so special?

GGRC values diversity, we believe in creating an environment where people of all backgrounds can collaborate to find solutions to complex problems. We are community minded and passionate.

GGRC values each person as a full, robust, and unique individual and interacts with each person in a manner that is respectful and responsive. We endeavor to place each person at the center of his, her or their own life. We approach each person as an expert on his, her or their own life and identity with a clear and attentive inquiry into what is important to, as well as important for, that one person (whether coworker or person-served, family member or other stakeholder).

How to apply:

GGRC values diversity; people of all backgrounds are encouraged to apply. Please complete the application and submit your most recent resume. If you feel that the questions do not accurately capture what you have to offer Golden Gate Regional Center, you are also welcome to attach a cover letter. Applications are being reviewed on a rolling basis so we encourage you to submit yours soon. We look forward to reading your application.

Golden Gate Regional Center is an Equal Opportunity Employer.