Human Resources Business Partner (HRBP) - Truly Free Inc

Company: Truly Free, Inc

Title: Human Resources Business Partner 1 (HRBP 1)

Department: Human Resources

Supervisor: Chief People Officer

Location: Truly Free Rockledge, Florida (Hybrid Role)

Date: 11/26/2023

Position Title: Human Resources Business Partner I (HRBP I)

Department: Human Resources

Reports To: Chief People Officer

FLSA Status: Exempt

Location: Truly Free Rockledge, Florida, Hybrid Role

Position Summary

The Human Resources Business Partner I (HRBP I) is an entry-level HR professional role responsible for supporting HR operations and serving as a tactical resource to managers and employees. This role focuses on executing HR initiatives, managing employee requests, and ensuring compliance with federal, state, and company policies.

The HRBP I will assist in onboarding, employee relations, performance processes, compliance tasks, managing the incoming ticket system for employee requests, and overseeing state compliance, filings, and correspondence. This role contributes to Truly Free, INC’s mission of building a people-first culture.

Key Responsibilities

Employee Support

• Serve as a primary contact for employees regarding HR-related questions and concerns.
• Provide guidance on company policies, benefits, and HR processes.
• Manage the incoming ticket system for employee requests, ensuring timely resolution and proper documentation of inquiries and responses.

Onboarding and Recruitment Support

• Assist with onboarding activities, including new hire orientation and ensuring required documentation is complete.
• Coordinate with the talent acquisition team to facilitate a smooth candidate-to-employee transition.
• Provide administrative support during recruitment processes as needed.

Compliance and State Filings

• Oversee state compliance requirements, including timely and accurate filings and correspondence.
• Maintain documentation and records to meet compliance standards and prepare for audits or reviews.
• Serve as the point of contact for state agencies and ensure alignment with regulatory changes.

Performance Management Support

• Facilitate scheduling and documentation for performance reviews and feedback sessions.
• Provide managers with templates and tools for conducting performance discussions.
• Assist in tracking performance improvement plans and follow-up actions.

HR Operations

• Assist in implementing HR initiatives, including employee engagement surveys and training programs.
• Maintain Human Resource Information System (HRIS) data accuracy and generate basic reports as needed.
• Support HR team projects and initiatives, ensuring timely execution of tasks.
• Performs Jobs/duties as assigned by Chief People Officer

Qualifications

Education & Experience

• Bachelor’s degree in Human Resources, Business Administration, or related field and/or related experience or combination of both.
• 1-2 years of experience in an HR support or generalist role preferred.
• HR certification (e.g., SHRM-CP, PHR) is a plus but not required.

Skills & Competencies

• Basic understanding of employment laws and HR best practices.
• Strong organizational and time management skills.
• Excellent written and verbal communication abilities.
• High level of attention to detail and accuracy.
• Familiarity with HRIS systems, Microsoft Office Suite, and ticket management systems.
• Analytical and strategic planning skills.
• Talent development skills.
• Able to maintain a high degree of patience and offer constructive criticism when necessary.
• Business judgment, confidentiality, demonstrated ability to exhibit consistent, impartial decision-making.
• Consensus builder, strong negotiation skills toward equitable solutions, commitment to fostering open, candid communication across the department and company.

Key Performance Indicators (KPIs)

• Accuracy and timeliness in onboarding documentation and processes.
• Resolution of employee inquiries and tickets within established timeframes.
• Timeliness and accuracy in managing state compliance filings and correspondence.
• Consistent support of performance review scheduling and documentation.

Work Environment

The HRBP I position is a hybrid role, requiring time both on-site at the Rockledge, Florida, office and remotely. Occasional travel may be required to support company events or training programs.