Housekeeping Supervisor - OTO Development
Napa, CA 94559
About the Job
Nationally: $14.40 - $17.00
*Rate depends upon state/market and experience*
Position: Housekeeping Supervisor
Department: Housekeeping
Hourly
Position Reports to: General Manager
OTO Development is pleased to announce a wonderful opportunity for a Housekeeping Supervisor.
What will you be doing most days?
· Inspect guest rooms, meeting rooms, public spaces, and hallways for cleanliness and order
· Coordinate cleaning and maintenance schedules according to guest needs, in coordination with front desk and maintenance personnel
· Verify completion of laundry and inventory restocking
· Train and coach the housekeeping staff in specific cleaning and room placement job tasks and in completion of daily schedules. Conducts new employee training
· Support the hotel's leadership team in managing labor costs within budget standards and staffing guidelines for rooms sold
· Follow facility safety and security guidelines. Participates in property safety committee and serves as an emergency responder for the location
· Manage supply inventory and monitors storage procedures and Housekeeper / House Attendant cart arrangements. Ensures safe chemical handling and proper chemical usage procedures
· Develop work schedules and coordinates staff work assignments in conjunction with hotel General Manager or Assistant General Manager and facility staffing guidelines
· Conduct regular tours of work areas, reviewing housekeeping efforts of staff and checking for productivity in completion of assignments. Performs or assists with cleaning duties as necessary
· Assist the General Manager in team member selection process and provides input for associate performance reviews
· Ensure that facility complies with brand quality performance standards
· Maintain effective guest relationships and ensure staff compliance with professional dress and grooming standards
What are the requirements for this position?
· You are neat, organized, and efficient
· You have strong leadership skills and take pride in leading my example
· You have strong communication and customer service skills
· You know doing a great job can be physically challenging, but you are up for the task
· You value a job well done
· You take pride in presenting a spotless room
· You know how to pick the appropriate cleaning tool and tonic to clean just about anything
Physical Requirements for this Position
This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.
Travel Requirements
This position will require little to no travel outside the property and surrounding areas.
About OTO
OTO Development (OTO) is one of the fastest growing hotel management companies in the lodging industry. As an industry leader, OTO develops, owns, and operates award-winning select-service hotels in key markets across the U.S. with brand partners: Marriott, Hilton & Hyatt. For six years, OTO has ranked on INC. 5000's list of Fastest Growing Private Companies and in 2018 was certified as a high-trust, high-performance workplace by the independent analysts at Great Place to Work Institute. We would love for you to join our team!
OTO provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.
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