Credit Representative - Fellowes Brands

Description

Our most important asset is our people. Who we are, what we do, how we do it, and why we are passionate are all centerpieces of why we succeed.

We are proud to be recognized:

• Among America’s Best Midsize Employers by Forbes in 2021 and 2022
• As one of Chicago’s Best & Brightest Companies to Work For in 2022
• As a Chicago Tribune Top Workplace 2022 and 2023

We operate in a hybrid work environment, which includes remote days on Mondays and Fridays, and in-office days on Tuesdays, Wednesdays, and Thursdays.

As a Credit Representative on our Collection/Risk Management team, you will have an emphasis on analyzing the financial conditions of an assigned customer portfolio and approval of appropriate credit limits. You will manage enhanced resolution of accounts receivable issues with customers and internal teams and will also assist in the successful close of each period for accounts receivable subledgers, including month-end report activities.

In this role, you will… 

• Evaluate and make risk assessment decisions regarding terms, credit limits and payment plans
• Monitor assigned customer portfolio to ensure adherence to credit terms and collaborate with various functional areas to resolve customer deductions and invoicing issues
• Facilitate and assess contract or special amendments to/for credit limits and terms consideration for existing customers
• Consult with customers to resolve complaints and verify financial and credit transactions through research and effective communication
• Maintain a database of customer’s Resale and Tax-Exempt Certificates, ensuring validity as received
• Act as a data steward for the U.S. and Canadian Accounts Receivable DataMart and reconcile accounts receivable subledger to the Global Data Warehouse (GDW) on a weekly basis
• Manage all activities related to the month-end closing of the U.S. and Canadian accounts receivable subledgers
• Prepare the month-end bad debt reserve analysis and reports of key performance indicators for U.S. and Canadian accounts receivable
• Participate in the annual financial audit by responding to external auditor’s inquiries related to customer and intercompany accounts receivable

What You Bring to the Team:

• A minimum of five (5) years of experience in credit and collections-related activities, with exposure to commercial, retail and/or eCommerce customers
• Strong business acumen, working knowledge of economic principles and practices, and the analysis and reporting of financial data
• The ability to accurately interpret credit reports and assess, negotiate and follow-up on credit issues
• A positive attitude and a high level of work ethic, with a willingness to put in time and effort to meet customer needs
• Excellent communication and interpersonal skills that enable you to effectively and professionally interact and relate to professionals on various levels, internally and externally
• Strong analytical and decision-making skills
• Strong organizational and detail-orientation skills
• Advanced proficiency of the MS Office suite, including Excel
• A bachelor’s degree

You May Also Have…

• Previous supervisory experience is a plus
• Experience utilizing Oracle EBS or similar system is a plus

Fellowes Brands - A Family Business Since 1917
For over a century, Fellowes has been committed to positively impacting people through our culture, relationships and solutions. We have evolved toward relevance with each decade and generation, responding to a constantly changing world. Today, we are on an ambitious journey to grow our influence and impact in enhancing and maximizing work experiences worldwide. We are a “Brand on the Move” and remain committed to finding new ways to help people work better and feel better.

Visit our Careers Site: www.fellowesbrands.com/us/en/careers/Pages/overview.aspx

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Fellowes, Inc. does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Fellowes' property, and Fellowes will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting the Talent Acquisition Department.

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