Host - Spencer Manor Vineyards and Winery, LLC
St James, MO
About the Job
Come join our team! Spencer Manor Winery in beautiful Saint James, MO is looking for a host/food runner. Must be friendly, punctual, and a team player. Restaurant experience preferred but not required. We are a fast paced, busy restaurant that takes reservations and has a waitlist.
Must have weekend availability. Preference given to those with open availability.
Job Requirements for the Server position:
- 18+ years of age, preferred
- Ability to work nights including weekends/holidays.
- Alcohol and wine knowledge a plus
- Ability to understand and work with a sense of urgency.
Job Qualifications:
- Must be dressed neatly and well-groomed in company approved uniform.
- Must be able to operate P.O.S. computer system, make change correctly and make credit card transactions accurately.
- Must be able to deliver plates, food and clear tables, which may require lifting of up to 30 lbs.
- Walk or stand most of a 6-8 hour shift.
- Able to reach, bend, stoop and perform cleaning duties.
- Professional phone skills. Must be able to hear well with loud background noise, in order to answer the telephone and respond to guest requests.
- Must be able to calmly respond to angry guests and notify a manager immediately if the matter cannot be corrected in a timely manner.
- Able to lift and carry supplies and bus tubs of up to 50 lbs. Up to 20 times per shift.
- Must be able to clearly communicate guest’s needs to other employees including cooks, servers, and managers.
Responsibilities | include but not limited
- Perform all duties and responsibilities in a timely and effective manner with a sense of urgency.
- Answer questions about food and drinks including entrée ingredients, preparations, and accompanying items.
- Promptly greet and seat guests at tables or in waiting areas guests in a friendly manner.
- Attend to guests' needs when delivering food and check back with guests to ensure their satisfaction.
- Answer phones in regards to reservations/wait lists/transfer to other departments.
- Maintain table appearance by pre-bussing, checking drink levels, removing clutter, and providing extra napkins if necessary.
- Removing dishes and glasses from tables and sanitizing between parties.
- Keep host stand clean and tidy.
- Set up & take down the host station according to opening and closing procedures.
- Keep immediate supervisor informed of significant issues and take prompt corrective action.
- Maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working atmosphere.
- Monitor cleanliness of the outside perimeter of the building.
- Empty trash, sweep, mop &/or vacuum the restaurant floor when available.
- Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.
- Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
Job Types: Full-time, Part-time
Physical Setting: Upscale Experience based Winery
Schedule: Day shift, Night shift, Weekend availability
Ability to commute/relocate: Required
Experience: Restaurant experience: 1 year (Preferred)
Shift availability: Nights & Weekends (Required)
Source : Spencer Manor Vineyards and Winery, LLC