Hospitality Office Assistant - Western States Lodging & Management

Are you a detail-oriented professional with a passion for hospitality and customer service? At Western States Lodging & Management, we're searching for a full-time Hospitality Office Assistant to join our dynamic team! In this role, you'll not only support our operations with your organizational skills but also play an essential part in creating a warm, inviting experience for our guests and associates. If you're ready to launch a fulfilling career with a company that values personal touch and quality, this is your chance!

Starting at $22-$25 per hour based on experience, you'll earn competitive pay while enjoying a comprehensive benefits package, which includes:

• Medical
• Dental
• A 401(k)
• Hotel discounts

Keep reading to find out more about this exciting opportunity!

WHAT'S YOUR DAY LIKE?

As a Hospitality Office Assistant, every day brings a new challenge and a chance to make a difference. You start by answering phone calls and assisting guests with questions, skillfully handling any issues that arise. Your knack for organization shines as you set up appointments, interviews, and meetings and then seamlessly confirm details with your team. You expertly manage and prepare agendas for meetings, take minutes, and track action items. Between handling visitor needs, organizing reports, processing license applications, and supporting internal projects, your multitasking skills keep the office running smoothly. Throughout it all, your enthusiasm and attention to detail make you an indispensable part of the Western States Lodging & Management team!

WHO ARE WE?

Western States Lodging & Management was founded on the moral principles and traditional family values we learned growing up. We develop, build, and manage hotels, senior living communities, multi-family housing, and conference centers. Beneath all that brick and mortar is our cornerstone - rock-solid relationships.

Following our "personal touch" philosophy, our associates strive to make meaningful connections with each other, our customers, and our business partners. We entrust only the most dependable, dedicated, and trustworthy individuals with the care of our clients. Our company is very family-oriented! Each employee feels like an integral part of the team. We pride ourselves on providing each team member with competitive compensation, generous benefits, and a supportive work environment!

WHAT'S NEEDED FROM A HOSPITALITY OFFICE ASSISTANT?

We're looking for someone who can meet the following qualifications:

• Associate or bachelor's degree
• Experience in the hotel industry and a support or administrative role
• Experience with hospitality software is preferred (e.g., ProfitSword, TimeStar)
• Proficiency in Microsoft Office Suite
• Strong organizational skills with the ability to multitask and prioritize tasks
• Excellent communication skills, both written and verbal, with a personal touch and "mind the store" mentality
• Attention to detail and accuracy in data entry and record-keeping
• Knowledge of general office practices, procedures, software, and equipment, with the ability to learn new computer programs
• Excellent customer service skills
• Ability to establish and maintain effective working relationships with employees, clients, and the public
• Ability to work independently and collaborate effectively with a team
• Ability to manage and prioritize multiple projects at a time

If you think this Hospitality Office Assistant job is a fit for what you are looking for, great! Applying is a snap. Simply fill out our initial 3-minute application. We're excited to meet you!