Home Health Agency Scheduling Coordinator - Ultimate Staffing

Position Overview

Ultimate Staffing is seeking a dedicated Home Health Agency Scheduling Coordinator for their client's growing home health care provider in Towson, MD. This is a pivotal office-based role, requiring 37.5 hours per week, focused on efficiently scheduling caregiver shifts and ensuring seamless operations within the home health agency.

Responsibilities

Scheduling & Shift Coordination

• Assign caregivers to client shifts, ensuring alignment of skills, availability, and client needs.
• Monitor schedules to ensure accurate shift coverage and timely updates.
• Handle caregiver call-offs, shift changes, and emergency coverage as needed.
• Proactively track caregiver hours to avoid overtime and notify management of issues.
  
  

Caregiver Communication & Engagement

• Act as the first point of contact for caregiver scheduling inquiries and shift changes.
• Maintain open communication with caregivers, providing timely updates and assignments.
• Track attendance, tardiness, and no-shows, and document any issues in the system.
• Support engagement efforts by ensuring caregivers feel valued and appreciated.
  
  

Administrative Support

• Maintain accurate caregiver and client schedules in the agency's CRM system.
• Track and update caregiver credentials, certifications, and availability.
• Document any changes, issues, or updates related to scheduling or staffing.
• Assist with other office and operational tasks as needed.
  
  

Qualifications

• RN highly preferred.
• Experience with scheduling, staffing coordination, and operational support in a home health or healthcare setting is desirable.
  
  

Required Work Hours

Monday to Friday, 1st shift

Benefits

• Play a critical role in the day-to-day operations of a growing home health agency.
• Develop skills in scheduling, staffing coordination, and operational management.
• Enjoy an office-based role with opportunities for growth and career advancement.
  
  

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated