Head of Reliability Engineering and Operations (Hybrid) at Securian Financial Group
Minneapolis, MN 55406
About the Job
*At Securian Financial the internal position title is 2nd VP-Enterprise Technology*
Head of Reliability Engineering and Operations (Hybrid)
Job Overview:
Securian is seeking an experienced technology leader to build out and lead our Reliability Engineering delivery team. As the Technology Reliability Engineering & Operations leader, you will play a pivotal role in supporting our technology strategy by leading a diverse team accountable for both enterprise technology and business segment product development delivery support. The ideal candidate will drive business value by collaborating cross-functionally with stakeholders to deliver innovative and scalable technology solutions to enable Securian's Enterprise Strategy, Win with Purpose.
The Technology Reliability Engineering leader will report to the Chief Information Officer. This is an officer level position.
Core Responsibilities:
Qualifications:
Preferred Qualifications:
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
#LI-hybrid **This position will be in a hybrid working arrangement.**
The estimated base pay range for this job is $200,000- $300,000. Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. This job may also be eligible for a performance-based incentive program. More information will be provided during the hiring process and can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at Employment@Securian.com, by telephone 651-655-5522 (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Head of Reliability Engineering and Operations (Hybrid)
Job Overview:
Securian is seeking an experienced technology leader to build out and lead our Reliability Engineering delivery team. As the Technology Reliability Engineering & Operations leader, you will play a pivotal role in supporting our technology strategy by leading a diverse team accountable for both enterprise technology and business segment product development delivery support. The ideal candidate will drive business value by collaborating cross-functionally with stakeholders to deliver innovative and scalable technology solutions to enable Securian's Enterprise Strategy, Win with Purpose.
The Technology Reliability Engineering leader will report to the Chief Information Officer. This is an officer level position.
Core Responsibilities:
- Develop and execute the technology Reliability Engineering & Operations strategy in alignment with the company's goals and objectives.
- Ensure system Reliability and Performance.
- Develop and enforce reliability standards and best practices to minimize downtime and ensure optimal performance.
- Drive improvement in Risk Management and Incident Response capabilities.
- Lead incident response efforts, ensuring quick and effective resolution of any reliability issues.
- Leadership and team development.
- Foster a culture of continuous improvement and innovation within the team and Enterprise Technology
- Ensure the timely and effective delivery of technology services to clients, maintaining high standards of quality and customer satisfaction.
- Collaborate with cross-functional teams to identify and implement process improvements, optimize workflows, and enhance service delivery efficiency.
- Collaborate with business leaders and stakeholders to understand their technology needs and develop solutions that enable their business operations and growth.
- Oversee the development and management of service level agreements (SLAs) and key performance indicators (KPIs) to monitor and measure service delivery performance.
- Stay current with industry trends and best practices, evaluating their potential impact on our business to recommend appropriate investments for continuous improvement.
- Foster a culture of innovation, collaboration, and accountability within the technology service delivery team.
Qualifications:
- 10+ years of experience in a leadership role collaboratively leading assigned technology domain while driving change within an organization.
- Significant experience maturing an organization to an operational state leveraging reliability engineering best practices.
- 5+ years of experience delivering technology solutions through modern and matrixed Operating Models, including Agile, Globally Delivery and strategic partnerships.
- Experience leading technology teams, fostering a culture of high performance and inclusivity.
- Proven track record of successfully managing large-scale technology service delivery operations.
- Strong understanding of IT service management (ITSM) frameworks and best practices.
- Excellent communication skills with the ability to effectively communicate complex technical concepts to non-technical stakeholders, including the executive team and board of directors.
- Bachelor's degree in computer science, engineering, or a related field or equivalent experience.
Preferred Qualifications:
- Proven experience in a senior technology leadership role within the financial services industry or another highly regulated industry.
- Advanced degree preferred.
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
#LI-hybrid **This position will be in a hybrid working arrangement.**
The estimated base pay range for this job is $200,000- $300,000. Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. This job may also be eligible for a performance-based incentive program. More information will be provided during the hiring process and can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
- We want you to take time off for what matters most to you. During your first year of hire, you receive a prorated bank of personal days and vacation time depending on your month of hire.
- Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
- Mental Wellness and Disability
- Pride at Securian Financial
- Securian Young Professionals Network
- Securian Multicultural Network
- Securian Women and Allies Network
- Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at Employment@Securian.com, by telephone 651-655-5522 (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here