HYBRID Bilingual Spanish CSR 54356 - Alpha Rae Personnel Inc

Training is hybrid (3 days in office/2 days at home) for the first 4-6 weeks.  Will then transition to remote after training is completed.

$$$Premium Rate for Bilingual Canddiates (Spanish/English)

Position Summary:

This position will be responsible for daily member telephone calls which will include directing members to the proper services needed, educating members, problem solving, and creating linkages to the Medical Management Department for authorization of services. Also may be responsible for assisting providers with eligibility, benefit, and resolution of claims issues.

Requirements

• Min. HS Diploma
• Must be bilingual (English and Spanish) 
• 1+ years customer service experience within a call center
• Must have 2 professional references