HUC I - Covenant Health

Health Unit Coordinator, Critical Care Unit

Full Time, 72 hours per pay period, Night shifts

Parkwest Overview:

Headquartered in Knoxville, Covenant Health is a community-owned integrated healthcare delivery system and the area’s largest employer.

Parkwest is Covenant Health’s and West Knoxville’s premier medical facility and a top-performing heart hospital, offering our patients world-class treatment with all the convenience and warmth of home.

In addition to providing the area’s leading cardiac services, Parkwest has been nationally recognized for award-winning care throughout our facility. For 2020-21, Parkwest received recognition from U.S. News & World Report as one of the “Top 10” hospitals in Tennessee.

Knoxville located in East Tennessee is the third largest in the state, well-known for its proximity to the Great Smoky Mountains National Park, and is the home of the University of Tennessee. Go Vols!  Living in Knoxville means experiencing all four seasons.  Best of all, each of them is pretty mild!

Combine all that with the abundant natural beauty of the surrounding mountains, and you have a city that truly offers something for everyone. Knoxville has a vibrant arts culture, seasonal festivals, top-notch foodie and incredible outdoor recreation. It’s a perfect blend of big-city amenities and Southern charm.

2 Riverstone, Critical Care Unit:

Parkwest Critical Care Unit (CCU) is located on the second floor of Parkwest Medical Center’s main hospital. As one of the area’s top-performing heart hospitals, we take great pride in providing exceptional care and timely treatment to our patients.

The CCU is a 30-bed department comprised of 20 medical, surgical, neurological, and renal beds and 10 dedicated Cardiovascular Intensive Care (CVICU) beds. The department is a locked unit for the safety and privacy of our critically ill patients. We specialize in high-level care to critically ill patients with life-threatening conditions, including Continuous Renal Replacement Therapy (CRRT). Our CVICU specializes in the care of patients requiring Coronary Artery Bypass Graft (CABG) procedures, Impellas, and Intra-aortic Balloon Pumps (IABP).

We follow a 12- hour shift, weekends/holidays on a six-week schedule. Team members utilize a self-scheduling model, and employee requests are then used during the scheduling process to balance and coordinate with the department’s needs.

We pride ourselves in fostering a culture of positivity, teamwork, and always putting our patient’s needs first.

Position Summary: 

Provide clerical and secretarial services to the nursing unit.

Recruiter: Jason Shubert || jshuber1@covhlth.com || 865-374-5393

• Performs clerical duties related to procedures such as admission, discharge, transfer, and death.
• Ensures STAT orders are brought to the attention of licensed nursing personnel.
• Transcribes physician’s orders accurately and in a timely manner and notifies consults as ordered.
• Requisitions supplies and equipment, maintenance and repair services, and prepares related forms. Keeps unit stock and equipment inventories at appropriate levels.
• Answers telephone and intercoms; relays and documents messages. Helps to ensure that follow-up to patients request is timely.
• Assists physicians in obtaining reports from lab, radiology, etc.
• Schedules patient tests, diagnostic procedures, and doctors appointments for patients as requested.
• Organizes patient charts in proper sequence. Labels and replenishes all necessary forms.
• Employ all established infection control policies including standard precautions, transmission based isolation precautions, OSHA standards, safety measures and proper body mechanics in performance of job.
• Act as preceptor to HUC I.
• If not a CNA, must demonstrate competency as a Patient Care Assistant by completing the Patient Care Assistant training class within Covenant. Must also have six or more (6+) months of full time work in a HUC I role.
• Obtains patient records from other facilities.
• Manages patient flow via flowboard if applicable.
• Assures appropriate discharge disposition in electronic medical records
• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
• Performs other duties as assigned.

Minimum Education:           

None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED.  Preference may be given to individuals possessing a HS diploma or GED.

Minimum Experience:          

None

Licensure Requirement:      

None