Greeter - Denver Airport - Enterprise Holdings
Denver, CO
About the Job
Overview
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Full Time Greeter. The Greeter will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position.
The starting pay for this position is $21 / hour plus potential bonuses and is located at the Denver International Airport at 23842 E. 78th Ave Denver, CO 80249.
Schedule A: Thursday-Monday 6:00am-2:30pm (Tuesday/Wednesday OFF)
Schedule B: Thursday-Monday 10:00am-6:30pm (Tuesday/Wednesday OFF)
Schedule C: Thursday-Monday 2:00pm-10:30pm (Tuesday/Wednesday OFF)
Schedule D: Tuesday-Saturday 3:30pm-12:00am (Sunday/Monday OFF)
We offer:
- Paid time off
- Employee rental car discounts
- Retirement savings plan including 401k with matching profit sharing
- Health Insurance
- Life Insurance
- Dental Insurance
- Vision Insurance
- Training and development
Responsibilities
- Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.
- Welcome members to the facility when they exit the bus or arrive on the lot.
- Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
- Assist members with questions and concerns to minimize counter visits.
- Communicate customer service issues to management.
- Ensure that hangtag information is completed correctly.
- Maintain clean low mileage fleet mix requirements.
- Maintain Emerald Aisle for cleanliness.
- Thank member for their business.
- Provide upgraded vehicles on request.
- Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.
Equal Opportunity Employer/Disability/Veterans
Qualifications
- Must be at least 18 years of age
- Must have a valid driver’s license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
- No drug or alcohol related conviction on driving record in the past 5 years
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
- Must have at least 6 months customer service experience in a fast-paced environment
Must have worked 12 (twelve) months or more at most recent employer
Experience working late evenings and weekends preferred