Global IT Project Senior Specialist - Meetings and Events - The Boston Consulting Group
Boston, MA
About the Job
Meetings and Events Technology Services AV/IT Project Manager plays a key role in supporting in-person and hybrid meetings in all aspects of AV and IT technology needs.
In this role, you will partner closely with meeting owners to support their meeting goals through the deployment of technology. Provide advice and guidance on key features to best support the meeting's agenda, support the event execution to enable a flawless user and presenter experience. For hybrid and in-person meetings, AV and IT are a critical part of the participants’ experience – you are partnering closely with the meeting owner to understand AV/IT needs on-site, collaborate with venues and source hardware and AV support from well-established AV partners and support the event execution as key IT partner on site.
You will team closely across our global METS (Meetings & Events Technology Services) AV/IT team and contribute to developing, maturing, and growing our team and event execution operations to ensure we remain a state-of-the-art delivery team ready to scale along with our business needs and company growth.
The Meetings & Events Technical Services (METS) team is the technical partner to the business to provide support to both internal and external BCG-hosted meetings and events. METS is an established team of global technical professionals providing technology services across all meeting formats, virtual, hybrid and in-person.
Specific responsibilities include:
In this role, you will partner closely with meeting owners to support their meeting goals through the deployment of technology. Provide advice and guidance on key features to best support the meeting's agenda, support the event execution to enable a flawless user and presenter experience. For hybrid and in-person meetings, AV and IT are a critical part of the participants’ experience – you are partnering closely with the meeting owner to understand AV/IT needs on-site, collaborate with venues and source hardware and AV support from well-established AV partners and support the event execution as key IT partner on site.
You will team closely across our global METS (Meetings & Events Technology Services) AV/IT team and contribute to developing, maturing, and growing our team and event execution operations to ensure we remain a state-of-the-art delivery team ready to scale along with our business needs and company growth.
The Meetings & Events Technical Services (METS) team is the technical partner to the business to provide support to both internal and external BCG-hosted meetings and events. METS is an established team of global technical professionals providing technology services across all meeting formats, virtual, hybrid and in-person.
Specific responsibilities include:
- Build long-term strategic partnerships with vendors and internal customers to ensure business needs are achieved.
- Deliver event specific AV/IT technology, utilizing project management mythologies, including Risk and Budget management
- Be an expert across all in-person BCG (Boston Consulting Group) meetings specific technology and related technologies (maintain partnerships across IT with technical experts and IT support teams)
- Provide advice and guidance to meeting owners and internal customers on Meeting Technology
- Creatively solve problems on behalf of clients seeking optimal long-term solutions (in collaboration with our technical product squad) and understand when and how to positively say no to customers
- Contribute to developing, maturing, and growing our team and event execution operations
- Hardware maintenance and logistic coordination
- You approach things with service mindset that focuses on creating customer value, loyalty, and trust
- You possess a strong understanding and technical knowledge of the event management industry and apply this knowledge forward into event delivery & execution practices
- You are technologically savvy and have had experience with meetings technology as well as general IT such as laptops, macs & iPad
- You can resolve issues/problems on your own using critical thinking, analysis, and data always keeping the big picture in mind
- You maintain an elevated level of intellectual agility and resourcefulness when faced with significant ambiguity and fluctuating priorities and constraints
- You are an excellent communicator and active listener across all levels of the organization
- You can effectively communicate project status to a non-technical audience to ensure stakeholders are kept informed of progress
- You possess excellent interpersonal skills and enjoy building relationships with both internal and external stakeholders; you enjoy collaborating and working cross-functionally across geographies and practices
- You can multitask, prioritize, and manage multiple projects with realistic, but aggressive deadlines/commitments
- You like a fast-paced environment that is intellectually stimulating with a strong focus on customer service
- You are a pragmatic, high-energy professional with personal and professional self-confidence
- Must be comfortable working with 3rd party vendors, Vendor management, RFP (Request For Proposal) processes etc.
- Must be comfortable with event life-cycles managing personal workloads & capacities across peak times for on-time and on-quality event delivery
Source : The Boston Consulting Group