General Manager - Infuse Hospitality

Nestled within the San Francisco Design Center, Tapestry Bistro + Bar weaves flavor, art, and community into each bite. Our dining experience transcends the mundane, delivering a true masterpiece of culinary delight. Currently, Tapestry operates as an upscale cafe and bar, featuring a wide range of gourmet grab-and-go options and an innovative bar program. This summer, we have expanded into a full-service Modern American Bistro, with a chef-crafted menu including small plates, lunch and dinner entrees, shareables, and more.

We are in search of a dynamic and highly organized General Manager with extensive experience in full-service restaurant management to manage Tapestry Bistro + Bar. As the General Manager, you will be responsible for overseeing all aspects of restaurant operations to ensure smooth functioning and optimal performance. You will be a key player in maintaining our reputation for providing exceptional experiences and fostering a positive work environment for our team members.

This position requires a dynamic individual who excels in multitasking, fosters a positive work environment, and ensures the seamless execution of restaurant activities. In addition to managing Tapestry Bistro + Bar, this position will also manage beverage service for the San Francisco Design Center’s event space.

This position will be responsible for:

Leadership and Team Management:

• Provide strong leadership and direction to the team, including hiring, training, and mentoring staff
• Foster a culture of teamwork, excellence, and accountability among all team members
• Conduct regular performance evaluations and provide constructive feedback to promote growth and development

Operational Excellence:

• Oversee daily restaurant operations, including opening and closing procedures, to ensure efficiency and adherence to company standards
• Monitor inventory levels to ensure adequate stock levels while minimizing waste
• Enforce health and safety protocols to maintain a clean and safe environment for both guests and employees

Customer Service:

• Lead by example in providing exceptional customer service and ensure that all team members prioritize guest satisfaction
• Address customer inquiries, concerns, and complaints in a professional and timely manner, striving to exceed customer expectations

Financial Management:

• Manage budget and closely monitor expenses and revenue to achieve financial targets
• Analyze P&Ls and KPIs to identify areas for improvement and implement strategies to optimize profitability
• Implement cost-control measures without compromising quality or service standards

Quality Assurance:

• Maintain high standards of food quality, presentation, and consistency, working closely with the kitchen team to ensure adherence to recipes and procedures
• Conduct regular inspections to ensure cleanliness, organization, and compliance with sanitation regulations

Qualifications and Expectations:

• Proven experience as a General Manager or similar leadership role in the restaurant industry
• Excellent leadership and interpersonal skills, with the ability to motivate and inspire a diverse team
• Strong business acumen and proficiency in financial management
• Exceptional customer service skills and a passion for creating memorable experiences
• Solid understanding of restaurant operations, including inventory management, food safety, and compliance
• Effective communication skills, both verbal and written
• Flexibility to work evenings, weekends, and holidays as required

Join us at Infuse Hospitality and be part of a dynamic team committed to delivering operational excellence and unparalleled hospitality. If you are a results-driven leader with a passion for the restaurant industry, we want to hear from you!