General Manager - Trusource Solutions

In conjunction with the Group Vice President and Corporate, establishes business objectives for the site and provides direction to the attainment of those objectives in business, customers, employees and the community while maintaining the highest ethical standards.

Responsibilities:

Completes long-range planning in support of corporate goals and objectives.

Manages site in a manner that reduces operating cost, increases revenue and exceeds customer expectation.

Pursues new customer and business expansions opportunities.

Responsible for employee discipline and morale.

Supports corporate and senior staff in establishing policies and procedures and ensure implementation at the site.

Provides quarterly business and capital investment forecasts.

Leads management and support staff in a collaborative environment to continuously improve site performance in velocity, quality, cost, and customer satisfaction.

Supports the company's initiatives through site active participation in projects, education and training programs, and resource sharing as needed.

Reviews pricing and cost of current and prospective customers to identify opportunity and reducing overall cost.

Provides leadership and direction in the site’s Lean Sigma program to corporate goals and objectives to increase value stream transformation.

Supports human development programs for site team members.

Typically performs job role and responsibilities at a site of 500 employees

Typically manages $150M USD annual revenue.

Uses professional concepts, systems and tools.

Applies company policies and procedures to resolve routine issues.

Operates effectively in daily business activities

Works closely with the Group VP and Corporate to established site goals and objectives.

Ability to dive-deep into functional responsibilities and performance using site metrics to identify and resolve challenges.

Ability to multi-task and manage site’s improvements with hands-on time and knowledge through coaching and mentoring of functional team members.

Works closely with site Lean Champion and Controllers to estimate, track and validate financial benefits of Lean Sigma projects and activities.

Adheres to all safety and health rules and regulations associated with this position and as directed by supervisor.

Complies and follow all company security policies and procedures.

Performs other job duties and responsibilities as assigned.

Other information:

Excellent written and verbal communication skills

Effective interpersonal skills

Effective multitasking skills and the ability to take on additional responsibilities as required

Effective organization and prioritization skills

Demonstrate high attention to detail

Ability to work with diverse groups

Demonstrates discretion, confidentiality, independent judgment and professionalism.

Ability to work with minimal supervision and guidance, exercising discretion and independent judgment.

Understanding of and ability to use continuous improvement tools.

Strong customer service and client focus

Working knowledge of productivity tools, including Microsoft Office products and WebEx conferencing software

Demonstrated leadership and people management skills including ability to effectively coach and mentor employees at all levels.

Enthusiastic and motivational communicator with multi-cultural experience.

Demonstrates effective customer interface skills.

Excellent interpersonal skills with the ability to interact and influence individuals, internally and externally, across all levels, functions and geographies.

Use of discretion with the ability to gain trust of business leaders and others to discuss and respond to sensitive and business critical issues.

Effective negotiation and problem-solving skills.

Effective analytical, planning and organizational skills.

Collaborate and influence cross functional peer leaders in order to obtain support for process improvements

Solid financial understanding, risk analysis ability, relationship building and project management.

5 years’ experience in contract manufacturing

Extensive experience in working directly with customers and developing customer relationships.

Experience in managing cross-functional teams and personnel.

Experience in team dynamics and human development.

Proficient and knowledgeable in all areas of manufacturing operation.

Ability to influence at all levels within the organization.

Equivalent combination of education, training and experience.

Education:

Bachelor’s degree from a four-year college or University. Master’s Degree preferred.

Six Sigma Black Belt certification by a recognized and/or accredited organization (e.g., Shingo Prize, SME, ASQ, ASU, Villanova U, etc.).

MUST HAVE

Bachelor’s degree from a four-year college or University.

Six Sigma Black Belt certification by a recognized and/or accredited organization (e.g., Shingo Prize, SME, ASQ, ASU, Villanova U, etc.).

5+ years’ experience in contract manufacturing.

Extensive experience in working directly with customers and developing customer relationships.

Experience in managing cross-functional teams and personnel.

Experience in team dynamics and human development.

Experience in all areas of manufacturing operation.

Working knowledge of productivity tools, including Microsoft Office products and WebEx conferencing software.