General Manager - North Michigan at Bloomingdale's

ABOUT

Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.

JOB OVERVIEW

The General Manager (GM) is the clear link between the Bloomingdale's brand vision and how it comes to life in the store. The GM is a local business owner with a shopkeeper mindset responsible for making things happen, effectively driving business priorities to achieve financial results in the respective Store. The GM recognizes the changing market dynamics and will lead by example, dreams big, is intellectually curious and skilled at influencing others. The GM is a floor-present leader who is responsible for leading and developing the Stores' teams. The GM sets the standard for an outstanding customer experience with a customer first, always mindset and drives the engagement of our colleagues.

ESSENTIAL FUNCTIONS & CORE COMPETENCIES:

1. The GM has the mindset of an entrepreneur and creative thinker - drives business at the local level. Demonstrates strong business acumen and a point of view about how they will grow their business. Can use data and intuition fluently to support. Works collaboratively with partners to drive their store forward; expects elevated standards in everything we do.


2. The GM focuses on the Customer - champions omnichannel business model and levels up understanding of customer needs. Encourages and actively participates in customer discovery that yields conversion and relationships.


3. Exhibits strong influencing and relationship building skills - both internally and externally with the vendor community. The GM proactively partners cross-functionally through influence and builds relationships across central functions to drive their store's business.


4. Exhibits a strong appreciation for merchandising / product - needs to be able to articulate and substantiate the needs of the market and partner with merchants to strategize what we go after with credibility.


5. Serves as the chief talent manager and is the owner of talent in their store. The GM is a people leader who has a strong ability to guide and provide structure to his/her teams.


6. The GM demonstrates strong command skills and inspirational floor-present leadership. The GM communicates with clarity, to engage both customers and colleagues.


7. Exhibits strong functional proficiency. Demonstrates foundation of operational excellence and essentials of running P&L.


8. Demonstrates ability to be agile and can prioritize in a fast-paced environment - can juggle multiple projects and identify primary and secondary objectives.

QUALIFICATIONS

1. We encourage candidates with either a bachelor's degree or equivalent work experience in a related field to apply.


2. 5+ years direct experience.


3. Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

PHYSICAL REQUIREMENTS

1. Position requires prolonged periods of standing/walking around store or department.


2. May involve reaching, crouching, kneeling, stooping and color vision.


3. Frequent use of computers and other technology, necessary to perform job functions.


4. Frequently lift/move up to 25lbs.