General Manager II - CMA CGM

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,500 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?

Salary: $126,786 - $181,144

YOUR ROLE

Accountable for managing all aspects of a high-volume supply chain logistics operation to ensure consistent high level service quality and customer satisfaction, profitable, cost efficient operations and compliance with company policies and procedures, ISO standards, Sarbanes Oxley requirements and other regulatory guidelines. Models and acts in accordance with our guiding principles and core values.

WHAT ARE YOU GOING TO DO?

• Coordinate and provide direction for customer service efforts from all station departments. Ensure ongoing customer service and maintain customer relations through focusing on the contract's daily operations based on customer’s needs. Daily communications with the customer to discuss service needs and potential problems.
• Responsible for attainment of profit objectives of contracts, provide financial analysis and decision making for customer.
• Responsible for the organic growth and development of additional business opportunities with existing customers.
• Ensure safety, maintain quality, establish and monitor cost control programs.
• Lead and foster creative problem solving, develop positive and professional relationships with customer and within contracts.
• Work with government departments, social groups, etc.
• Provide leadership in coaching, mentoring, personnel selection, professional development.
• Oversee operations management within the company guidelines.
• Oversee operations schedule and staff in anticipation of customer needs. Oversee the staffing needs of contract to assure sufficient labor to meet the customer's requirements and control costs.
• Provide support and guidance to hiring manager.
• Manage the contract staff to assure continued quality service by writing procedures, testing hiring and training managerial and operational personnel.
• Maintain corporate productivity and quality award programs to recognize outstanding performance.
• Encourage use of Performance Management system in all facets of the operation. Maintain the contracts quality performance objectives through the continuous improvement processes.
• Train managers and other personnel strategically in all areas that will help them achieve the contract goals and objectives and satisfy the customer.
• Establish ongoing programs to ensure continuous improvement. This includes the use of Kaizen, LEAN, and the EQS program to maintain quality performance.
• Motivate the workforce through Performance Management program; encourage input from employees through Employee Involvement Groups; and reward for continuous performance using award programs.

WHAT ARE WE LOOKING FOR?

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations.
• Experience driving revenue growth, retaining customers, and managing profitability of multiple sites.
• In depth, experience based knowledge of managing revenue, budgets, EBITDA, operations problem solving, customer service and managing people.
• PC literate. Proficiency in Microsoft Office, internet, as well as web based specific software applications supporting the supply chain or transportation industry as well as financial applications.
• Ability to communicate and interact effectively with multi-functional and diverse backgrounds.
• Exceptional written and communication skills including the ability to persuade, influence, negotiate, and make formal presentations in meetings and training environments.
• Experienced in project management methodologies with focus on managing solution driven strategy plans to achieve goals.

Minimum Requirements:

• High School degree or GED.
• Bachelor’s Degree in Logistics, 3PL or Transportation.
• Minimum 10 years relevant experience.
• Expertise in operations and business management.
• Experienced in providing leadership for multiple sites that are geographically dispersed, effectively delegating responsibility and authority to direct reports.

WHAT DO WE HAVE TO OFFER?

• With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.
• We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

ABOUT TOMORROW

• We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.