General Manager | Fast Casual - Gecko Hospitality
Princeton, NJ 07719
About the Job
Job Title: General Manager
Job Description:
We are seeking a driven and experienced General Manager to oversee the operations of a vibrant health-focused café specializing in fresh, fast-casual offerings. The General Manager will lead by example, ensuring smooth daily operations, exceptional customer service, and consistent achievement of financial and operational goals. This role requires strong leadership, a passion for creating a positive guest experience, and the ability to inspire a team to deliver excellence.
We are seeking a driven and experienced General Manager to oversee the operations of a vibrant health-focused café specializing in fresh, fast-casual offerings. The General Manager will lead by example, ensuring smooth daily operations, exceptional customer service, and consistent achievement of financial and operational goals. This role requires strong leadership, a passion for creating a positive guest experience, and the ability to inspire a team to deliver excellence.
Key Responsibilities:
- Oversee all aspects of daily operations, ensuring a clean, organized, and welcoming environment for guests.
- Lead and manage a team, including hiring, training, scheduling, and providing ongoing coaching and performance evaluations.
- Drive customer satisfaction through friendly, efficient service and high-quality product delivery.
- Develop and implement operational strategies to achieve financial targets, including sales growth, labor cost management, and inventory control.
- Ensure compliance with all health and safety regulations, maintaining a spotless and food-safe environment.
- Monitor inventory levels and coordinate with vendors to ensure proper stock of ingredients and supplies.
- Handle customer inquiries, complaints, and feedback professionally, ensuring prompt resolution.
- Analyze performance metrics and reports to identify areas for improvement and implement changes to enhance operations.
- Collaborate with marketing and promotional efforts to build brand awareness and attract new customers.
- Foster a positive and inclusive team culture that aligns with the company’s values.
Qualifications:
- 3+ years of management experience in the restaurant or fast-casual industry.
- Proven ability to manage financial performance, including P&L analysis and cost control.
- Strong leadership and team-building skills, with a track record of inspiring and developing staff.
- Excellent communication and interpersonal skills.
- Ability to multitask and thrive in a fast-paced, high-volume environment.
- Passion for health-conscious and fresh food concepts is a plus.
- Proficiency in inventory management and scheduling tools.
- Availability to work flexible hours, including weekends and holidays.
Benefits:
- Competitive salary with performance-based bonuses.
- Health benefits and paid time off.
- Opportunities for career growth within a supportive and dynamic team environment.
If you are a proactive leader with a passion for hospitality and operational excellence, we encourage you to apply for this exciting opportunity to manage a thriving café dedicated to fresh and wholesome food.
Source : Gecko Hospitality