General Manager 5 - Environmental Services / Custodial - Sodexo

Role Overview

Sodexo is seeking a passionate General Manager 5 of Environmental Services  at our client, St. David’s North Austin Medical Center located in Austin, TX.This is a 441-bed multi-specialty, acute care facility. Our Director of Environmental Services will lead a team of 4 Sodexo Managers and a team of up to 85 employees.

St. David’s North Austin Medical Center provides comprehensive care conveniently in one location. Our campus is home to multiple medical facilities, including St. David’s Women’s Center of Texas, Texas Robotic Surgery for Women, St. David’s Children’s Hospital, St. David’s Surgical Hospital, the Texas Institute for Robotic Surgery, the Bariatric Center and the Heart and Vascular Center.

What You'll Do

• provide exceptional client service mentality and executive presence;
• be responsible for driving client and patient satisfaction scores;
• provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
• partner with the Environment of Care Committee, Infection Prevention Director and other key members of hospital leadership;
• effectively manage the Unit Operating System; and/or
• support a diverse and inclusive workforce.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• experience leading, developing and motivating a team to exceed the expectations of clients and customers in service and the technical execution of a housekeeping system;
• expertise in building and maintaining strong customer / client relationships;
• strong leadership skills, working independently to drive program compliance and reach project target dates of completion;
• 3-5 years previous custodial or housekeeping director level experience preferably in a hospital environment;
• ability to analyze data, present and effectively communicate to all levels within the organization related to training, leading committees and change management;
• experience effectively managing projects within agreed upon timelines;
• proficiency with computers and other technology;
• experience with vendor and contract management, as well as union and contract negotiations; and
• strong financial acumen and budget management experience

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor's Degree or equivalent experienceMinimum Management Experience - 5 yearsMinimum Functional Experience - 5 years of work experience in housekeeping or custodial services