Fundraising Operations Manager, Gift Entry - World Central Kitchen

World Central Kitchen, Inc. (WCK) seeks a talented team member to serve as Manager, Fundraising Operations to join our growing Development Team. In this hands-on management role, you will accomplish your goals by effectively leading the Gift Entry team in the efficient and accurate intake, processing, and recording of all the donations received from the generous supporters of World Central Kitchen.

This role will report to the Director, Development Operations. This role requires a sincere commitment to WCK’s mission, the proven ability to thrive in a dynamic, fast-paced environment with attention to detail, and the ability to manage multiple priorities. This position is intended to be based in Washington DC, with 3-4 days on-site per week.

Key Duties & Responsibilities:

• Effectively manage, track, and report on the lifecycle of gift receipts
• Provide effective guidance and oversight to gift entry team members

• Regularly assess the effectiveness of current processes and oversee process changes

• Build and share expertise and knowledge about all of WCK’s giving channels

• Ensure accurate and timely integration between Accounting, Salesforce NPSP, and Sage Intacct

• Manage a productive working relationship with WCK’s lockbox vendor and optimize these processes

• Establish written guidelines and procedures related to gift entry

• Perform all other duties and tasks as assigned.

Requirements

• 3+ years of experience in a Fundraising gift processing role
• 1+ years of experience in gift entry with Salesforce NPSP

• Demonstrated experience in supervising and leading a team in a related setting

• Demonstrated experience in clearly and accurately communicating in a team setting

• Clear understanding of the challenges of high volume, multi-channel giving

• Direct experience with gift entry, data file processing, and uploads

• Demonstrated ability to organize and prioritize work

• Demonstrated ability to delegate tasks appropriately and effectively

• Proficient in the analysis and interpretation of information to solve problems

• Desire to learn new technology and methods to achieve results

• Strong organizational skills and attention to detail

• Comfortable with ambiguity and responsive to production challenges

Preferred candidates will also have previous experience working in a fundraising, development, or an operations environment, experience coordinating with outside vendors, and multicultural experience.

Application & Cover Letter
This application requires a cover letter that explains your interest in this position and in working for WCK. Applications without a letter will not be considered.

References and Background Checks
To help ensure the safety of our communities and our teams, our selection process will include reference and background checks, subject to any legal or regulatory requirements.

Equal Opportunity
WCK is an equal opportunity employer committed to inclusion and diversity and to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.

Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of employment at this time.

E-Verify
For US based employment, WCK participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. Please view the E-Verify posters here with important information.

Para empleados en los EEUU, WCK participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.. Los empleadores sólo pueden utilizar E-Verify una vez que usted haya aceptado una oferta de trabajo y completado el Formulario I-9. Haz clic aquí para ver los carteles de E-Verify con información importante.

No recruiters or agencies, please.

Benefits

WCK offers competitive compensation and great benefits including:

• ZERO Premium! WCK pays 100% of the insurance premiums for the employee and their dependents: medical, dental, and vision plans within 30 days
• 403(b) retirement account with 50% match up to 8% of employee salary deferrals within 30 days
• 100% employer-sponsored group life and disability insurance within 30 days
• Responsible Paid Time Off which includes vacation, sick, and personal leave plus paid holidays
• Growth opportunities
• Employee Assistance Programs
• Annual salary reviews and other benefits as detailed in the Personnel Manual

Salary Range: $80,000 - $100,000 USD Per Year