Full-time Bus Operator - Springfield Area Transit Company (PVTA)
Northampton, MA
About the Job
The Bus Operator's primary responsibilities are to safely and
efficiently operate his or her assigned bus on a specified route in
accordance with the time schedule allotted for that route; transport
passengers over specified routes to local or distant points according to
time schedule; act as a front-line customer service representative of
the company using sound judgment, communication skills, and professional
knowledge to assist customers with information, resolve problems and
conflicts where possible, and assure passenger safety; promptly and
accurately complete all required associated reports and forms on a daily
basis. Must have thorough understanding of routes and transfer points,
required fare structure, and knowledge of bus operation, as well as all
legal requirements for commercial driving and license regulations. Must
possess excellent customer service skills. NOTE: Shifts are assigned
based on the shift-bid process. Must have a very flexible schedule and
be able to work evenings and weekends. Essential Duties and
Responsibilities: The duties listed below are representative of those
performed by a Bus Operator: Report on time as scheduled at proper
garage or relief point, conduct thorough circle check of assigned bus
according to procedure, and report any defects, damage, or missing
equipment prior to beginning his or her assigned run; inspect bus and
check water levels (using sight glass only) before departure; check fuel
level in driver relief vehicles. Drive assigned bus in a safe manner on
the route and time schedule specified; comply with all local traffic
regulations; collect proper fares, check transfers and passes for
validity, and challenge when appropriate; carry all required documents
and forms while driving and complete appropriate forms and reports upon
completion of assigned run, including but not limited to special counts,
mileage reports, incident reports, time sheets, etc. Assist passengers
using mobility devices onto and off of bus, secure mobility device
according to safety procedures; assist customers with information,
transfers, and resolve problems as required; announce major
destinations, transfer points, etc., in accordance with established
policies/procedures. Program all electronic bus equipment in accordance
with established procedures; regulate heating, lighting, and ventilating
systems for passenger comfort. Report to Dispatcher any unusual
occurrences occurring en route on or off the bus at the time of
occurrence; report delays and accidents. In the event of an accident,
distribute witness cards and collect immediately from passengers on bus;
follow accident information collection, reporting, and other procedures
before proceeding with clearance of Dispatcher and/or Supervisor on
scene; complete relevant Incident or Accident Reports for any such
occurrence within required timeframes. Complete all necessary reports
according to established timeframes and procedures. Follow all verbal
and written instructions from Supervisors, Dispatchers or Managers
whether received face to Vision: Specific vision abilities required by
this job include day and night vision, c face or via telephone or radio
system; follow all Company posted instructions including bulletins,
manuals, procedures and newsletters; and follow rules and regulations as
outlined in the Collective Bargaining Contract. Perform other related
duties as prescribed from time to time. : Must be at least 21 years of
age. This position requires successfully passing a criminal background
check (CORI), pre-employment drug screen, pre-employment physical, and
pre-work functional screening (to determine ability to meet physical
demands of the position); Must submit to periodic Drug and Alcohol
testing as deemed necessary according to related regulations and company
policy. Must be able to pass DOT pre-employment physical and maintain
DOT medical qualifications.
efficiently operate his or her assigned bus on a specified route in
accordance with the time schedule allotted for that route; transport
passengers over specified routes to local or distant points according to
time schedule; act as a front-line customer service representative of
the company using sound judgment, communication skills, and professional
knowledge to assist customers with information, resolve problems and
conflicts where possible, and assure passenger safety; promptly and
accurately complete all required associated reports and forms on a daily
basis. Must have thorough understanding of routes and transfer points,
required fare structure, and knowledge of bus operation, as well as all
legal requirements for commercial driving and license regulations. Must
possess excellent customer service skills. NOTE: Shifts are assigned
based on the shift-bid process. Must have a very flexible schedule and
be able to work evenings and weekends. Essential Duties and
Responsibilities: The duties listed below are representative of those
performed by a Bus Operator: Report on time as scheduled at proper
garage or relief point, conduct thorough circle check of assigned bus
according to procedure, and report any defects, damage, or missing
equipment prior to beginning his or her assigned run; inspect bus and
check water levels (using sight glass only) before departure; check fuel
level in driver relief vehicles. Drive assigned bus in a safe manner on
the route and time schedule specified; comply with all local traffic
regulations; collect proper fares, check transfers and passes for
validity, and challenge when appropriate; carry all required documents
and forms while driving and complete appropriate forms and reports upon
completion of assigned run, including but not limited to special counts,
mileage reports, incident reports, time sheets, etc. Assist passengers
using mobility devices onto and off of bus, secure mobility device
according to safety procedures; assist customers with information,
transfers, and resolve problems as required; announce major
destinations, transfer points, etc., in accordance with established
policies/procedures. Program all electronic bus equipment in accordance
with established procedures; regulate heating, lighting, and ventilating
systems for passenger comfort. Report to Dispatcher any unusual
occurrences occurring en route on or off the bus at the time of
occurrence; report delays and accidents. In the event of an accident,
distribute witness cards and collect immediately from passengers on bus;
follow accident information collection, reporting, and other procedures
before proceeding with clearance of Dispatcher and/or Supervisor on
scene; complete relevant Incident or Accident Reports for any such
occurrence within required timeframes. Complete all necessary reports
according to established timeframes and procedures. Follow all verbal
and written instructions from Supervisors, Dispatchers or Managers
whether received face to Vision: Specific vision abilities required by
this job include day and night vision, c face or via telephone or radio
system; follow all Company posted instructions including bulletins,
manuals, procedures and newsletters; and follow rules and regulations as
outlined in the Collective Bargaining Contract. Perform other related
duties as prescribed from time to time. : Must be at least 21 years of
age. This position requires successfully passing a criminal background
check (CORI), pre-employment drug screen, pre-employment physical, and
pre-work functional screening (to determine ability to meet physical
demands of the position); Must submit to periodic Drug and Alcohol
testing as deemed necessary according to related regulations and company
policy. Must be able to pass DOT pre-employment physical and maintain
DOT medical qualifications.
Source : Springfield Area Transit Company (PVTA)