Front Office Clerk / Receptionist - Commonwealth Hand & Physical Therapy

Lexington, KY 40504

About the Job

Commonwealth Hand and Physical Therapy is looking for a part-time Front Office Clerk/Receptionist. This position could evolve into a full-time position over time.

Job Description:

You will perform a range of duties including answering phone calls, managing the switchboard, and customer service.
Your central goal is to provide our clients with outstanding customer service and support.
As the ‘face’ of our company, the successful candidate will be presentable and friendly, with outstanding people skills.
You should have a talent for multi-tasking, with excellent communication and organizational skills.

Responsibilities:

Greet guests and provide them with superb customer service.
Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
Schedule future patients and set up electronic medical records to include scanning documents.
Answer all client questions and incoming calls.
Redirect phone calls to the appropriate department and take down messages.
Accept all letters and packages, and distribute them to their appropriate departments.
Monitor, organize, and forward emails.
Track and order office equipment and supplies.
Maintain records and files.

Requirements:

High school diploma or relevant qualification.
A minimum of 2 years of proven experience in a similar role.
Good understanding of office administration and basic bookkeeping practices.
Superb written and verbal communication skills.
Excellent organizational and multi-tasking abilities.
Strong knowledge of MS Office programs.

Job Type: Full-Time 40 Hours/Wk.

Schedule:

Monday to Friday.

Ability to Commute/Relocate:

Lexington, KY 40504: Reliably commute or plan to relocate before starting work (Required).

Application Question(s):

Must be able to pass a pre-employment check and drug test.

Experience:

Customer service: 1 year (Preferred).

Work Location: Lexington, KY. Occasionally asked to cover in other clinic locations, if needed.

Source : Commonwealth Hand & Physical Therapy