Front Desk Receptionist - Spherion
Fargo, ND 58104
About the Job
a sense of community. The individual in this role acts as the first point of engagement with team members and visitors alike, creating a warm, supportive and service-oriented atmosphere that enhances the experience.
They are responsible for providing employee/tenant-facing workplace services and front-of house reception including but not limited to: greeting visitors in a warm and welcoming manner, answering and directing calls, assisting with transportation, advising on local attractions and other service-based or administrative tasks as assigned.
$21-24/hour DOE
Monday thru Friday 7:30 am-4:30 pm
Responsibilities:
-Welcome tenants/employees and announce clients, applicants, and visitors
-Responsible for responding promptly with accurate and thorough information according to the specific requests
from tenants, employees and visitors
-Conducts a variety of front-of-house activities including:
*Guest registration through badging software
*Guest accommodation with luggage/coats, etc
-Issue visitor passes and validates parking
-Answer telephone in friendly, professional manner
-Maintain accurate records of service requests and status
-Receive and direct incoming calls to appropriate personnel/tenants and voicemail.
-Continually maintain the neat appearance of the reception/lobby area, conference rooms, cafe and other common areas
-Serve as point-of-contact and/or extension of the facilities team as representative of the experience team. Requests building and housekeeping services as needed
-Periodically inspect common area equipment to ensure good operating condition
-Determine standard supplies and information to be maintained at the front desk. May assist with temporary signage
-Perform general administrative duties
-Support with meeting and events tasks as assigned
-Follow security and emergency procedures as defined for the property
-Respond to emergency situations in a calm, efficient manner
Working hours: 7:30 AM - 4:30 PM
Skills:
Bachelor's degree or professional hospitality accreditations preferred
A minimum of 1 year of Front Desk, Concierge, customer service or other hospitality experience is preferred
Education:
Associate
Experience:
1-4 years
Qualifications:
HS Diploma or GED required
-Prior Customer Service experience required
-Intermediate skills with Microsoft Office Suite, handheld mobile technologies and applications
-Must be highly adaptable and flexible
-Ability to work independently with little supervision
-Ability to work flexible work schedules based on office needs
-Strong problem-solving skills
-Ability to work requiring significant walking or through other means of mobility
-Must have a positive upbeat attitude/demeanor
To be considered, please apply online at www.spherion.com/apply or if you have questions you can reach out to John Funk at 701-298-8300
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).