Front Desk Receptionist - Anne Arundel Dermatology

Overview:

At Anne Arundel Dermatology we give exceptional care - to our patients and to eachother.

Patient First | Caring | Accountability | Trust | One Team | Growth

Founded 50+ years ago with a mission to provide the highest quality and full spectrum of medical, surgical, and esthetic skin care services to each and every one of its patients, Anne Arundel Dermatology has assembled the finest group of dermatologists in the Mid-Atlantic and Southeastern states.

With 250+ clinicians and 110+ locations in 7 states, were thriving, growing, and looking to add talented individuals to our team!

Why join Anne Arundel Dermatology?

We are committed to continual training and education for our physicians and staff. We are on top of the latest developments in dermatology including ongoing research, emerging treatments, new medications and prevention methods. You can find more than just a job with Anne Arundel Dermatology. We believe in providing our new associates with intensive hands on training and long-term career growth opportunities from within.

Responsibilities:

We are seeking a professional, bright, and enthusiastic person with excellent people and communication skills. You will play a vital role not only in the efficient operation of our practice but will also help to shape patient experience through your friendly, professional, and attentive interaction with each patient. You will coordinate the flow of patients through the office, assist patients with payments, help with billing and insurance information, schedule appointments, maintain patient charts as well as various other administrative tasks.

The

Front Desk Receptionist

is

responsible for

greeting

patient

s and completing their

check-in and check-out

process

The

Receptionist

will e

nter new patient information into the compute

r and r

eview patient charts

for accuracy and verification, en

sure all signatures have been obtained

, and

collect

pa

yments

as necessary

Duties/Responsibilities:

• Greet each patient in a pleasant and professional manner

• Screen calls,

  schedules

  appointments and referrals

• Take

  accurate

  , concise

  phone messages

• Enter complete patient demographics when making appointments

• Evaluate chart data to verify all information has been received, completed and signed

• Check-

  i

  n and

  c

  heck-

  o

  ut

  p

  atients

• Track patients in the reception area and communicate with patients as needed

• Proactively collect patient payments.

• Update product inventory weekly

• Always treat patients with dignity and empathy.

• Fulfill inventory orders

• As

  c

  loser

  r

  un end of day reports & balance payment totals

• Distribute incoming reports and correspondence in patient charts

• Ensure all phone messages, faxes, and interdepartmental mail are addressed immediately

• Assist

  other

  staff

  as needed

• Other

  duties assigned as

  deemed

  necessary by management

Qualifications:

Education

and

Experience:

• High School Graduate or GED (required)

• 1-3

  years recent experience as a Medical Receptionist in a clinical or surgical setting (preferred).

• Previous

  experience in

  Dermatology

  (pre

  ferred)

Skills/Abilities:

• Excellent customer service and communication skills

• Knowledge of

  HIPAA standards.

• Must be able

  to manage multiple tasks simultaneously

• Excellent organizational and time management skills.

• Ability to function well in a fast-paced and at times stressful environment.

• Detail-oriented

• Working knowledge of

  multi-line phone system

• Able to

  operate

  standard office equipment (

  i.e.

  computer, fax, copier, scanner,

  etc

• Intermediate computer skills and experience in EMR

  utilization

• Fluent in English

• Ab

  ility to

  sort and file materials correctly

  alphabetically or numerically

• Ability to travel to and

  provide

  coverage for other local offices

  as-needed

Physical

Requirements:

• Sitting, some standing,

  stooping

  and reaching

• Manual dexterity sufficient to

  operate

  a keyboard

• Correctable vision to 20/20 and hearing

  with

  in a normal range for telephone contacts

• Lifting and carrying up to 30 pounds