Front Desk Receptionist (Bilingual - Spanish) - New York Psychotherapy and Counseling Center

• We Pay Down Your Student Loans!
• Productivity Bonus
• Medical, Dental, and Vision Insurance is Paid for by NYPCC 100%
• Paid Time Off and Company Paid Holidays
• Annual Rate Increases
• 403B Retirement Plan with Company Match!
• Continuing Education Opportunities Available
• Professional Development through NYPCC Academy
• Amazing Workplace Culture
• NYPCC Health and Wellness Events

• General office responsibilities (answer phones/take messages, scan, fax and copy, etc.)
• Schedule appointments
• Greet/direct clients and visitors upon arrival
• Check clients in and out on electronic health record system
• File documents in patient charts
• Coordinate drop-offs and pickups of transportation services
• Provide support to the clinical team and chart maintenance
• Maintain confidentiality and comply with HIPPA regulations
• Perform other related duties as assigned by the Office Manager and Program Administrator

• Must be Bilingual in English and Spanish
• High School Diploma or equivalent is required
• 1 to 2 years of reception experience in a fast paced office, preferably in medical or community mental health office, is required
• Must be proficient in MS Office (Outlook, Word, and Excel)
• Must have the ability to learn new software
• Possesses the personality and demeanor to work with difficult clients
• Must be detail-oriented and have the ability to multi-task
• Must be a team player
• Thrives under pressure in an outpatient client environment
• 1 form of picture ID (non-expired)
  • Unexpired passport: OR
  • Driver's License AND Social Security Card; OR
  • State ID Card AND Social Security Card

• The ideal candidate for this position possesses a personal presence characterized by a sense of honesty, integrity, and care with the ability to inspire and motivate others to promote the mission, vision, goals, and values NYPCC
• Has the ability to self-care and cope with mental and emotional stress related to the position, function independently, have flexibility, consistency, and professionalism
• Can develop and sustain safe, positive, and productive work habits and demonstrate compliance with NYPCC policies and procedures

NYPCC is a fast-paced, energetic, dynamic environment that employs people with a passion for our mission.