Fraud Analyst - UNIFY Talent Acquisition

Overview:

UNIFY Financial Credit Union is one of the nation’s largest 100 credit unions with a reputation for being financially sound and growth-oriented. We’re expanding rapidly to meet the needs of a growing member base. At UNIFY, our team members work together to strive toward a common goal, “providing superior service to our members.” In doing so, we promote a culture where your ideas matter, your growth matters, and you matter. We encourage all team members to challenge and encourage themselves and their teammates to work smarter and to be more successful

Summary:

Plans, organizes and executes Loss Prevention functions to detect, identify, prevent and protect the Credit Union from financial crimes and fraudulent activities.

Responsibilities:

• The Fraud Analyst I is accountable for supporting all facets of risk by providing risk services to internal business partners. The Fraud Analyst I will assist the Loss Prevention Department in their day-to-day activities to help manage risk for UNIFY.
• As a Fraud Analyst I, this role will require excellent communication and interpersonal skills, the ability to work autonomously, the ability to identify areas of fraud and propose ideas to mitigate risk, while also adequately assessing various risks throughout the organization.
• Strong problem solving, integrative thinking, prioritization and communication skills are essential for role success. Additionally, building partnerships with multiple business stakeholders as well as across UNIFY work streams, while adapting to and managing change in a fast-paced, dynamic environment, are default essentials for this role.
• Your role will directly support the Loss Prevention Manager.
• Reviews customized transaction reports
• Ability to work UNIFY’s fraud detection platform; Verafin. Identify and work Verafin alerts of account abuse, ACH fraud, deposit fraud including counterfeit, forgery, altered check, identity theft and online account takeover
• Performs thorough review on member accounts suspected of abuse, fraud, or negligence. Takes appropriate action to restrict and/or remove services from accounts suspected of abuse or fraud and communicates with team members from other departments involved with identified member accounts, to alert the team member of the restrictions.
• Assists team members of Branch Operations, Contact Center, OSC, Collections, OSS and other back office functions with questions/concerns on identified instances of fraud or potential fraud, provides guidance to team members on appropriate course of action.
• Performs quality control reviews, including loan file maintenance changes and member data changes. Recommends controls, monitors and may administer control systems to review/report unauthorized changes
• Partners effectively with Risk Management, Internal Audit, Compliance and Loss Prevention to ensure effective comprehensive control environment supportive of credit union business objectives.
• Performs all other duties as assigned.

Qualifications, Experience, & Education:

• Preferred Bachelor’s degree in Risk Management, Accounting, Finance or Business Management with a minimum of 1 year experience in Risk Management, Information Systems, Audit function or related Control discipline.
• Excellent problem solving skills; ability to effectively weigh competing options and make tough, timely decisions; required to work well under pressure, manage multiple priorities and tight deadlines. Requires the ability to communicate effectively, both verbally and in writing, with individuals and groups across all lines of business.
• Must have ability to initiate and prioritize regular work duties and projects; strong organizational and time management skills, exercising discretion and independent judgment.

See the UNIFY Difference!

At UNIFY, we believe that each team member is a valued contributor. Through a teamwork approach, we strive to provide a positive and rewarding workplace that helps our team succeed. UNIFY provides a work environment which promotes learning, growth, and the opportunity for team members to challenge themselves.

Competitive Compensation and Excellent Benefits Package* Includes:

Medical (PPO/HMO), Prescription, Dental (PPO/DMO), Vision, Life, and Short- and Long-Term Disability Insurance
Dependent and Medical Care - Flexible Spending Accounts
Vacation, Sick, Personal and Holiday Pay
401(K) Plan with employer match
Education reimbursement for approved programs
UNIFY banking privileges for you and your family

*All programs subject to review and change

An offer of employment is conditioned upon complying with UNIFY's requirements including, but not limited to, signing a consent to conduct a background investigation.

UNIFY is proud to be a drug-free, EOE including disability/vets. For more information on UNIFY, visit us at www.unifyfcu.com